Workshop Controller

2 days ago

Parramatta, Australia Sime Darby Motors Full time

**Job Details**:

- Reference #
- 55533
- Location(s)
- Parramatta
- Expertise
- Automotive Mechanic/Technician
- Job level(s)
- Experienced
- Work type(s)
- Permanent
- More details (document)

**Sime Motors Group Sydney operates a number of automotive dealerships, representing some of the world's most desirable automotive brands, including BMW, MINI, Porsche, Jaguar and Land Rover.**

Make your move and join one of the most renowned and respected Automotive Groups in the APAC region. The newest division of Sime Motors Group, **SD Motors Rydalmere** is on the lookout for a personable and passionate individual to join our team, in the position of **Workshop Controller.**

**About the role**:
The Workshop Controller is the principal point of contact for all customer communication before, during, and after the vehicle visits the service center. As such, the person filling this role must be focused on customer facing activities to always ensure the highest level of customer satisfaction and care for vehicle servicing and repair. You will be looking after multiple teams across various brands including **Jaguar and Land Rover**, **SD Motors** and **SD Tyres**.

**Roles and Responsibilities include but are not limited to**:

- Carry out a review of the work scheduled for pre-planning
- Looking after a number of teams under the Sime Motors Group brands which includes:

- Managing the Jaguar and Land Rover technicians
- Managing the SD Tyres technicians
- Managing SD Motors technicians
- Ensure allowed times on repairs are correct and reasonable to OEM standard.
- Manage stock levels of general workshop supplies including cleaning solutions, globes, fuses, electrical supplies, PPE, etc.
- Monitor efficiency of parts back counter activities and parts pre-picking.
- Ensure a high standard of workmanship is maintained, avoiding re-work and overseeing quality control as required.
- Undertake a wide range of mechanical work associated with the servicing, maintenance and repair of vehicles in an effective and timely fashion.
- Ensure safe work practices are adhered to, including the use of PPE.
- Strong people management skills.
- Ability to communicate effectively
- Proven technical knowledge and experience
- Excellent customer service skills.
- Strong technical knowledge
- Effective time management

**We want to give you the opportunity to grow with us and in return we offer the following**:

- A competitive remuneration package
- Learning & Development opportunities
- A supportive team environment within a stable and internationally recognised organisation
- An employee benefits account with access to discounts on groceries, fuel, and more
- Opportunities for career development and growth
- Health & Wellbeing Bonus, Birthday leave, and Study Support available
- The opportunity to represent one of the world's most iconic and prestigious automotive brands

If you are up for the challenge, then we want to hear from you today

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