Internal Account Manager

3 days ago

Macquarie Park, Australia One Stop Warehouse Full time

One Stop Warehouse is now Australia's leading Solar Distributor. Our aim is to make one simple way to help solar installers across the world do better business by diversifying our services. In conjunction with our subsidiaries, OSW will empower customers on the journey of sustainability from the beginning to end

**The Role**:
The objectives of the Junior Internal Account Manager are to manage customer accounts, develop & maintain strong long-term relationships with customers and oversee sales. As an Internal Account Manager, you should work to satisfy customers' needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.

**Key Duties**:

- Play an integral role in new business strategies and hold responsibility for the effective on-boarding of new clients.
- Responsible for the development and achievement of sales KPI which contains Sales revenue goal, active customer number and new customer number goal, etc.
- Maintain regular customer contact with prospects and customer contacts.
- Enter, track and update leads and prospects daily via CRM.
- Establish and build long-term business relationships resulting in completed sales.
- Identify prospect/customer need

**About You**:

- Demonstrated experience in sales and providing solutions based on customer needs
- Strong understanding of the steps of the sale and how to implement to maximise sales and customer retention.
- Strong negotiation and problem solving skills
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational and time management skills
- The ability to learn new CRM software and processes

**Salary**: From $60,000.00 per year

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Macquarie Park, NSW: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How much notice are you required to give your current employer?
- What's your expected annual base salary?

**Experience**:

- Sales: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: One location

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