Customer Service Officer

1 week ago

Melbourne, Australia Charterhouse Full time

Opportunity for an experienced Customer Service Officer to work with a Local Government authority | Temporary opportunity | Close to public transport
- **Must have previous contact centre experience, you will be answering a high volume of incoming calls**:

- **Represent the council providing excellent service to members of the community over multiple channels**:

- **Close to public transport | immediate start opportunities**

You will be working with a Local Government authority. You will be joining a team committed to providing the highest quality service. They are a reputable and growing council who support a diverse environment. You will work as a team to undertake frontline call centre and cashiering/administrative tasks in order to achieve the delivery of effective and quality Customer Service.

**You will be responsible for**:

- Supporting and maintaining a positive image of the Council to members of the public through professional standards of personal presentation and through the provision of services/advice in a courteous and efficient manner
- Delivering service to a high-volume call centre while contributing to the Key Performance Indicators required
- Liaise with other departments while performing back office secretarial and administrative tasks

**To be successful you will have**:

- Experience in both face-to-face and high-volume telephone customer services
- Great communication skills, written and verbal
- Positive and proactive attitude towards work

**Benefits**
- Grow your Local Government knowledge and understanding.
- Work with a Community based organisation and help drive and deliver change.
- Immediate start opportunities.

**Please note you will need to obtain a police check before commencing this role.**
- If this position is not correct for you but you have experience working in Local Government please still do get in touch, we have numerous positions within council._
- At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace._

  • Payroll and Customer Service Administrator

    1 day ago

    Melbourne, Australia Service Stream Full time

    Primary Location VIC - Melbourne - 655 Collins St - Job Description Summary Platform to excel your career in Payroll in an ASX-listed company. - About the Role We are looking for Payroll and Customer Service Administrator to join our Transaction Services team of Service Stream. You will be a key team member support the running and delivery of the payment...

  • Customer Service Officer

    2 weeks ago

    Melbourne, Australia Citywide Full time

    **Customer Service Officer**: **Job no**: 495002 **Work type**: Full time **Location**: Melbourne - Bayside & South Eastern Suburbs **Categories**: Administration & Office Support **Customer Service Officer** Citywide are recruiting for a **Customer Service Officer** to join the team working on our prestigious Open Space contract in Mornington. Reporting...

  • Customer Service Officer

    2 weeks ago

    Melbourne, Australia Osborne Richardson Australia Full time

    Our Local Government client based in Melbourne is seeking for Customer Service Officer to join their team. Customer Service Officer is a phone-only based role answering in coming calls from residents in a contact centre environment. Officers are looking to handle the calls at first point of contact.

  • Customer Service Officer

    4 weeks ago

    Melbourne, Victoria, Australia AUSREO Full time

    Join to apply for the Customer Service Officer - Pakenham role at AUSREO3 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer - Pakenham role at AUSREOGet AI-powered advice on this job and more exclusive features.Introduction:Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing...

  • Customer Service Officer

    3 weeks ago

    Melbourne, Victoria, Australia AUSREO Full time

    Join to apply for the Customer Service Officer - Pakenham role at AUSREO3 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer - Pakenham role at AUSREOGet AI-powered advice on this job and more exclusive features.Introduction:Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing...

  • Customer Service Officers

    1 week ago

    Melbourne, Australia PERSOLKELLY Full time

    This national employer is seeking two Customer Service Officers to join their Dandenong operation. Reporting to the Area Manager the primary responsibilities will include: - Performing consistently and delivering value-added services to customers - Ensuring the highest level of quality and valuable relationships with customers - Taking accurate orders and...

  • Customer Service Officer

    1 week ago

    Melbourne, Australia BMS Performance Australia Pty Full time

    Customer Service Officer - Building and Construction Industry - Newly Created Role Customer service and sales data entry focus. - Up to $70k Base + Super **ESTABLISHED BRAND NAME IN AUSTRALIA** Founded as a business over 100+ years ago and employing over 100+ staff across Australia, our clients are one of the leading manufacturers and suppliers of...

  • Customer Service Officer

    9 hours ago

    Melbourne, Australia Public Sector People Full time

    Paying $34.79 per hour + super - Standard Office Hours - Part time 24 hours a week - Local Government Opportunity You will be the first point resolution to customers of Council, seeking advice, assistance or information regarding a variety of Council’s services. **Role** As a Customer Service Officer in the Call Centre, you'll be responsible for...

  • Customer Service Officer

    1 day ago

    Melbourne, Australia Public Sector People Full time

    Fast-paced customer service role - Mitel and Carelink knowledge beneficial - Local Government opportunity Join a Leading Public Sector Organisation as a Customer Service Officer! Our client, a respected and innovative public sector organisation, is seeking a dedicated Customer Service Officer to join their dynamic team. With a strong focus on delivering...

  • Customer Service Officer

    1 week ago

    Melbourne, Australia PERSOLKELLY Full time

    Our client, a global leader in distribution is seeking a highly experienced Customer Service Officer to support their team in Mulgrave. Our client, a global leader in distribution is seeking a highly experienced **Customer Service Officer** to support their team in Mulgrave. **About the role** As a Customer Service all-rounder, you will be responsible for...