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Project Administrator

2 weeks ago

Cremorne, Australia Revium Full time

**WHO ARE WE?**

We’re not your usual Marketing, Consulting or Development Agency. We’re much more than that. We offer services spanning Customer Experience, Data, Digital Development and Marketing. We thrive on helping our customers solve complex challenges and take advantage of exciting new opportunities in the digital space. With over 20 years of experience delivering a variety of solutions spanning a multitude of different industries, we pride ourselves on delivering valuable experiences for our clients and their customers.

Our team of 40-odd people is made up of skilled and dedicated researchers, designers, analysts, marketers, developers, project managers and more. Workplace culture is at the forefront of our minds, and we provide a supportive environment to help our staff develop and grow. We are pretty proud of our professional perks too, which include a range of benefits from competitive salaries and annual remuneration reviews to ongoing training and development programs, and regular team and company events. We also value a positive work-life balance which is why we offer flexible working hours, a unique time in lieu policy and the option to work from home up to 4 days a week.

We’re always on the hunt for quality people to help us grow our business, in fact we want to double in size over the next three years, which is why we’re currently looking for a** Project Administrator **to join us on that journey.

Surrounded by trendy cafes and cool bars, Revium is located in Cremorne, a short 2-minute stroll from Richmond Station. A great position for anyone seeking a locale that’s close enough to the city for travel, but far enough away to experience the vibrant atmosphere in one of Melbourne’s bustling creative hubs.

**WHO ARE YOU?**

The role of the **Project Administrator **is to create relationships with our customers, to understand and document their requirements for each project, to work with Digital Producers, Business Analysts (where appropriate), brief Developers and Designers on those requirements and to manage and deliver the projects end to end.

The **Project Administrator **at Revium works closely with the respective Project Managers and Account Managers who are responsible for delivering the project as well as the overarching strategy and client relationship.

The types of projects that will be assisting on is likely to vary and can range from large complex website developments to smaller campaign-based work pending client requirements, in addition to ongoing support tasks for our clients.

**Your key responsibilities include**:

- Manage all day-to-day issues associated with the supply of reinforcement to the project and ensuring client requirements deliverables are met
- Proactively manage project issues, risks, and opportunities in consultation with the client and other key stakeholders
- Provide a customer focused service to support all aspects of the business which demonstrates that customer satisfaction is paramount
- Create and maintain effective working relationships with all stakeholders
- Coordinating project schedules, resources, and information
- Liaising with clients to identify and define project requirements, scope and objectives
- Ensuring that clients' needs are met as the project evolves
- Ensure all projects and their tasks are tracked in designated internal systems
- Administrative and project duties as required including the coordination of meetings, recording meeting decisions and minutes
- Managing paperwork associated with contracts, programs, projects and services provided
- Collecting and analysing data associated with projects undertaken, and reporting on project outcomes
- Review and negotiate with stake holders variations to programs, projects and services.
- Reporting on project outcomes

**WHAT ARE WE IDEALLY LOOKING FOR?**
- Approximately 2-3 years’ experience working in a similar role in the digital space.
- Digital agency experience is strongly preferred, simply due to the complexities of working in a fast-paced environment like ours.
- Strong project coordination skills as well as the ability to engage and communicate with various clients and external stakeholders
- Exceptional attention to detail including excellent written and spoken communication skills.
- Experience using the full Microsoft suite of products is essential.
- Experience using project management tools like Jira, Trello, Teamwork etc would also be advantageous.

**SALARY**

The salary package for this full time position is in the range of $80,000.00 to $90,000.00, varying with related experience.

**INTERESTED IN JOINING OUR TEAM?**

We love an interesting cover letter and resume that doesn’t take too many liberties with the truth. Working open and transparently is our motto around here, so we are looking for someone who values these same principles too.