Campaign Activations

Job Summary:
Join our team of over 5,000 employees globally, who provide the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. From the beginning, CoreLogic has been driven by a single purpose - to innovate and create solutions that solve our clients’ toughest challenges in the housing market. CoreLogic is the trusted source for property intelligence, with deep knowledge of powerful economic, social, and environmental forces that promote healthy housing markets and thriving communities.

Who are we?

CoreLogic is the leading provider of property data and analytics in Australia and New Zealand. We’re fiercely independent, and we’re considered the best in the business. Every day, our data scientists and researchers collect data from over 4.5 billion points across the CoreLogic universe. We then rinse and finesse this data to transform it into powerful property market insights that drive the best property decisions.

Our purpose

At CoreLogic, we help people build better lives by providing rich property insights that inform the very best property decisions. We know that behind all the numbers, algorithms, and sophisticated data technology there are people, families, and communities. There are hopes, dreams, ambitions, journeys, expectations, fears, crossed fingers and vulnerability. It’s those things that matter. And it’s those things that we want to connect with, enable and tackle.

Our principles

Our four principles are the backbone of our organisation. They represent what we believe in and they guide the way we behave.

Accuracy is everything

We remain independent

Our data vision is 360

We seize the opportunity

We’re an agile, empowered and pragmatic workforce, driven to forge meaningful, mutually beneficial relationships with our diverse range of customers

**Job Description**:
ABOUT US

AiRE is a wholly owned subsidiary of CoreLogic, a global leader in property data. We provide software and services for the real estate industry, via our digital employee platform named RiTA. Using artificial intelligence and automation, we help our customers create conversations that build trusted relationships with their communities.

WHY WE’RE HIRING

Our business is rapidly growing, with customers in Australia and New Zealand and plans to extend our reach even further. With this growth, we are looking for a wonderful new individual to join our team at the heart of the customer acquisition and account management process to ensure we deliver a world class customer experience and assist real estate agents to reach their potential.

ABOUT THE ROLE

The Primary responsibility of the Campaign Activations role is to interpret the data and information supplied by the various stakeholders and turn on our user base with the appropriate campaign.

You will be working closely with a team of dedicated Activation Specialists, Customer Success Managers and Sales Agents to implement our software solution for our customers.

Where you will make an impact:

- Set up our customers for enduring success with the appropriate campaigns as directed by team members
- Identifying opportunities and ensure customer satisfaction and success
- Strong communication skills with the ability to confidently manage customer expectations
- Coordinates and collaborates with internal functional teams to provide a seamless and outstanding customer experience
- Become an expert on RiTA Automation/Call List Set Up to help create enduring value for customersA
- ssist in identifying improvements to current processes in the onboarding and account management areas of the business.
- Collect product feedback from customers (and during automation set up) and share with the relevant teams.
- Take responsibility, initiative and coordinate internally to ensure clients are supported and achieving their goals

Some other general information:

- Flexible working conditions, including the ability to work remotely
- Grow at own pace through our eLearning platform "ASPIRE" including full access on LinkedIn and Udemy
- An inclusive and diverse workspace - we celebrate it
- Hybrid working model & flexible working hours
- Paid volunteer days for your favourite cause
- Physical and Mental Wellness Programs

Job Qualifications:
ABOUT YOU

Firstly, you will need to share our values which are curiosity, care and always doing the next best right thing - in other words constantly taking whatever steps are necessary to move forward.

Practically, to succeed in this varied role, you probably need to have some, if not all, of this stuff:

- Experience in implementation and/or Customer Success preferably in software as a service.
- Key personal behaviours: self-starter, results-oriented, persuasive, enthusiastic, service-oriented and professional.
- Proven ability to prioritise tasks and make informed decisions with an emphasis on getting results.
- Strong verbal, phone, written communication sk