Campaign Activations

Job Summary:
Join our team of over 5,000 employees globally, who provide the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. From the beginning, CoreLogic has been driven by a single purpose - to innovate and create solutions that solve our clients’ toughest challenges in the housing market. CoreLogic is the trusted source for property intelligence, with deep knowledge of powerful economic, social, and environmental forces that promote healthy housing markets and thriving communities.

**Job Description**:
ABOUT US

AiRE is a wholly owned subsidiary of CoreLogic, a global leader in property data. We provide software and services for the real estate industry, via our digital employee platform named RiTA. Using artificial intelligence and automation, we help our customers create conversations that build trusted relationships with their communities.

WHY WE’RE HIRING

Our business is rapidly growing, with customers in Australia and New Zealand and plans to extend our reach even further. With this growth, we are looking for a wonderful new individual to join our team at the heart of the customer acquisition and account management process to ensure we deliver a world class customer experience and assist real estate agents to reach their potential.

ABOUT THE ROLE

The Primary responsibility of the Implementation Manager is welcome our new customers onboard and get their new accounts ready for activation by our team of dedicated client services AiREForcers

You will be working closely with a team of dedicated Activation Specialists, Customer Success Managers and Sales Agents to implement our software solution for our customers.

Where you will make an impact:
- Proactively oversee and manage the account activation process for all new customers- Manage any updates to the technical implementation as required- Communicating with all stakeholders involved to keep the process moving forward- Scheduling and coordinating our account onboarding meetings- Monitoring and closing out steps through the onboarding process- Ability to identify blockages in the activation process and keep the project moving forward- Strong communication skills with the ability to confidently manage customer expectations- Quality Assurance on all aspects of the activation process- Invoicing and arrears management

Some other general information:
- Flexible working conditions, including the ability to work remotely- Grow at own pace through our eLearning platform "ASPIRE" including full access on LinkedIn and Udemy- An inclusive and diverse workspace - we celebrate it- Hybrid working model & flexible working hours- Paid volunteer days for your favourite cause- Physical and Mental Wellness Programs

Job Qualifications:
ABOUT YOU

Firstly, you will need to share our values which are curiosity, care and always doing the next best right thing - in other words constantly taking whatever steps are necessary to move forward.

Practically, to succeed in this varied role, you probably need to have some, if not all, of this stuff:
- Experience in implementation and/or project management preferably in software as a service.- Key personal behaviours: self-starter, results-oriented, persuasive, multi-tasker, service-oriented and professional.- Proven ability to prioritise tasks and make informed decisions with an emphasis on getting results.- Strong verbal, phone, written communication skills, listening skills and attention to detail are highly valued.- Experience using a CRM, such as Pipedrive or Salesforce is an advantage- Be able to diagnose problems quickly and have foresight into potential issues

CoreLogic's Diversity Commitment:
CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.

Equal Opportunity Employer Statement:
CoreLogic is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, colour, gender, sexual orientation, age, physical or mental disability, marital status, family or carer’s responsibilities, pregnancy, religion, political opinion, national extraction (place of birth or ancestry), social origin (class, caste or socio-occupational category), industrial activities (such as belonging to a trade union). CoreLogic maintains a Drug-Free Workplace.

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