Administration Assistant

**Introduction**:
Are you the steady hand that keeps an office running smoothly? Someone who brings experience, initiative, and a calm approach to a busy, ever-changing environment?
The Centre for Positive Behaviour Support (CPBS) is looking for a capable and adaptable administrative professional who’s ready to take on a new challenge. Whether it’s managing tasks, coordinating documents, supporting client relationships, or contributing to a positive team culture, your skills and judgement will be well utilised
**About CPBS**:
CPBS is a globally recognised leader in accessible, person-centred behaviour support. We specialise in thorough assessments and tailored plans that meet each individual's unique needs.
As Australia’s leading provider of Constructional Non-Linear Multi-Element Behaviour Support (MEBS), our expert team delivers effective programs that promote learning and growth for both NDIS participants and self-funded clients. Join us in creating a brighter future for everyone we serve
**Description**:
**The Role**:
Join our team as an Administration Officer Reporting to the Accounts Coordinator, you will deliver expert administrative support to the Accounts and Administration team. Precision and accuracy are key, as you will manage and maintain essential records using established systems and procedures. If you pride yourself on detail-oriented administration and streamlining team operations, this role is perfect for you.
This role will begin as a 0.6 permanent part-time arrangement, working Wednesday, Thursday, and Friday in our Manly-based office each week (ideally 9 am to 5 pm). This work pattern may increase over time.
**What you’ll do**:

- Deliver exceptional customer service to both internal and external clients.
- Respond to queries promptly and with professionalism.
- Handle general admin duties, including correspondence, electronic filing, and data entry.
- Quickly learn and efficiently use clinical and corporate systems.
- Manage multiple projects with professionalism, meeting deadlines and quality standards.
- Maintain clear, professional written and verbal communication at all times.
- Prepare documents and correspondence using MS Office tools.
- Accurately maintain records of contacts and system data.
- Collaborate effectively with managers and stakeholders to support strategic goals.
- Uphold professional conduct and represent the organisation’s values in all interactions.

**Skills and Experiences**:
**What you’ll need**:

- Proven experience thriving in fast-paced administrative environments.
- Positive, proactive mindset with a strong focus on solutions.
- Excellent written and verbal communication skills.
- Exceptional attention to detail and accuracy in high-volume data entry.
- Skilled at prioritising, multitasking, and working independently.
- Demonstrated initiative and effective teamwork abilities.
- Understanding of compliance, confidentiality, and data management best practices.
- Proficient in the Microsoft Office suite.
- Successful National Criminal History Check.

**Bonus points**:
**Working at CPBS**:
Each day in this role will bring new and varied challenges. You’ll be part of a team that appreciates reliability, encourages fresh ideas, and recognises the value of experience. If you’re looking for a meaningful next step in a supportive and energetic workplace, CPBS is a brilliant choice Working at CPBS brings many rewarding benefits and experiences including:

- A family-friendly work environment
- Individual professional development budgets
- Convenient weekly pay
- Paid parental leave
- Making a significant difference in the lives of the people and families we support

How do I apply?
Only applicants with legal work rights for Australia will be considered.