Product Specialist

**_HospEquip is an organisation that provides support to the many individuals that need that support to live their everyday lives. So.... if you are prepared to join a team of individuals that care about helping our amazing clients, we would love to have a chat with you_**:
Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives. We focus on productivity, continuous improvement, career development and leadership nurturing to foster a superior workforce.

Due to our continued expansion, we are seeking a self-motivated, customer-focused product equipment professional to service our **Southeast Melbourne (Peninsula)** Area in Victoria who specialises in providing and advising on various types of equipment and assistive devices designed to improve the quality of life and independence for individuals with disabilities.

Typically, you’ll be working closely with individuals, healthcare providers, therapists, caregivers and organisations including the Aged Care to assess the unique needs of people with disabilities and recommend appropriate equipment solutions

**You will be responsible for**:

- Conducting product demonstrations and trials to the Disability / Aged Care / Hospital sectors including In-Home Care
- You will help clients make an informed decision and ensure the equipment is a good fit for the user
- Providing information and education to our client base, attend conferences & roadshows when required
- Develop professional relationships and active communication with all new and existing customers, partner organisations and external parties, including medical and allied health personnel, government bodies, non-government, and community organisations
- Investigate problems; prepare reports; develop solutions, and make recommendations to management to resolve customer complaints

**About you...**
- Communication skills showing empathy & respect for the patient’s perspective & experiences while recognising their unique needs & preferences
- A great and positive attitude
- Valid Driving License
- Computer Skills - Microsoft Office, Power point, Excel
- Healthcare (Hospital, Aged Care, Retirement Village etc.) knowledge and experience
- Familiarity with NDIS or MAIC (Motor accident Insurance Commission) processes
- Knowledge of SAP Software is advantageous but not essential
- Mobility / Disability Equipment Scripting

**Interested?**

An attractive Salary Package will be negotiated with the successful applicant. If this sounds like the opportunity for you, please submit your Resume and Covering Letter via our applicant portal.
- Full Australian Permanent Work Rights
- Interview availability.
- Notice period/start date.
- Covid vaccination status

**Employer questions**
- Do you have mobility, hospital, Aged Care, NDIS experience?
- Which of the following statements best describes your right to work in Australia?
- Which of the following statements best describes your Covid-19 vaccination status?
- Which of the following Microsoft Office products are you experienced with?
- What's your expected annual base salary?
- Do you have a current Australian driver's licence?
- It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer._