Care Coordinator

**JOB DETAILS**:
**Job ID**:
**Closes**:
**Location**:
**28 Akuna Way, Mango Hill QLD 4509**:
**Work type**:
**Full Time**:
**Category**:
**Care**:
**Care Coordinator**:
**ROLE OVERVIEW**:
**About the Role**

Seasons Mango Hill community is seeking a passionate, driven and reliable Care Coordinator, preferably with clinical experience. Reporting to the Care Manager this role is responsible for managing residents’ services and care through case management, staff allocation and rostering; ensuring appropriate support services are responsive to the individuals needs and relevant industry standards, while meeting all performance indicators.

**Core Responsibilities**
- Manage and achieve agreed budget targets and key performance indicators.
- Coordinate care services and ensure they are correctly implemented.
- Manage human resources in a fair, equitable and financially responsible manner.
- Collaborate with Care Manager and Registered Nurses on care matters and issues related to service provision.
- Consult with residents and their significant others to design, monitor, review, and coordinate care plans following comprehensive care assessment.
- Support with onboarding of care staff, ensuring a positive employee experience.
- Monitor training and education of staff to ensure development of skills and compliance.
- Provide support and supervision to staff, ensuring delivery of their role.
- Rostering of staff and scheduling of resident care services to meet required care needs.
- Manage, review, and put correct methods in place for all care related incidents.
- Ensure care meets accreditation/quality standards, including disaster response planning.
- Management of and participation in on-call roster as required.
- Ensure appropriate handling of medications by care staff, in an HCP care environment.
- Coordinate services with external clinical professionals (General Practitioners, Medical Specialist, Hospitals, Nurses, and Allied Health).
- Maintain comprehensive confidential client files, consistent with legislative requirements and ensure billings are correct.
- Ensure ongoing compliance with Seasons policies and procedures and actively contribute to continuous improvement.
- Adhere to WHS policies and procedures to minimise risk of workplace injury/illness.
- Ensure incidents, dangerous occurrences, near misses, accidents, injuries, or hazards are immediately reported, and appropriate response is taken to situations of risk or potential risk to health, safety and wellbeing of staff, residents, visitors, or other relevant persons.
- Understand and adhere to the fire and emergency management plans and procedures.

**Top Skills**
- Interest in ongoing personal and professional development.
- Passion for collaborating with others and making a difference.
- Empathy for and a desire to work with the aged and their families.
- Demonstrated background in residential and/or home and community care.
- Advanced communication, interpersonal, problem solving and organisational skills.
- A commitment to consumer-centred care and the well-being of the consumer.
- Strong computer, interpersonal, problem solving and time management skills.

**Requirements**:

- Tertiary qualification in aged care, health, nursing, community services and/or equivalent relevant experience in a role. Registered Nurse desirable but not mandatory.
- 5yrs+ experience HCP management and/or clinical role managing teams and budgets.
- Demonstrated knowledge of the DVA Community Nursing Program, Home Care Packages, Aged Care Quality Standards and Client Rights and Responsibilities.
- Flexibility with hours when workload demands, across a 24/7, 365 day a year business.
- First Aid and CPR Certificate.
- Unrestricted Australian working rights.
- Current national criminal check.

If you’re looking for a fulfilling role where you can make a difference in the lives of the elderly and their families, and be part of a growing company with strong values, we would love to hear from you
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