Treatment Coordinator

5 days ago

Mango Hill, Australia The Dental Group Full time

Welcome to the Dental 99 where we combine advanced technology, high-quality patient care, and a supportive team culture. Located in Mango Hill, our practice is dedicated to providing outstanding dental care. As we continue to grow, we’re excited to offer an exceptional opportunity for a passionate Treatment Coordinator to join our team.

**The Role**
Our Treatment Coordinators play a pivotal role in creating a positive, seamless experience for patients. From a warm welcome to finalising treatment plans, you’ll work closely with our highly skilled team, helping patients feel informed and cared for throughout their dental journey.

**About You**

**Key Responsibilities**:

- Guide patients through treatment options, assisting with plan coordination and payment options
- Personalize treatment plans, manage appointments, and oversee payments
- Provide excellent customer service and patient support
- Coordinate patients' care journeys, including specialist referrals and financing
- Elevate the experience for new patients, making each visit memorable

**Requirements**:

- **What We Value in Our Treatment Coordinators**:
- **Exceptional communication skills** with a polished, professional demeanor
- **3+ years of dental experience**:

- **Empathy and patience** to enhance the patient experience
- **Confidence** with a positive, can-do attitude
- **Quick thinking** and adaptability
- **Willingness to learn** and grow through coaching
- **Commitment** to continuous improvement and high-quality care
- **Drive** to exceed goals

**Benefits**

**In return, we are pleased to provide**:

- A supportive and hard-working environment.
- Opportunities for ongoing professional growth and educational advancements. An attractive compensation package, including incentives in addition to a competitive salary.

If you believe you are the dynamic and proactive individual we are looking for, we invite you to join our team and contribute to our mission of transforming lives one smile at a time.

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