Course Advisor

2 weeks ago

Sydney, Australia EDU Corporate Services Pty Limited Full time

**About EDU**

EDU is an ASX-listed provider of tertiary education, specialising in Health and Community Services. We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane and Adelaide:
**Australian Learning Group (ALG)**: VET provider for international students. Learn more about ALG.
**Ikon Institute of Australia (Ikon)**: HE provider for domestic and international students. Learn more about Ikon.

**About the Role**

The Course Advisor is responsible for generating domestic, higher education new student enrolments for EDU’s higher education entity - Ikon Institute of Australia (Ikon), and EDU’s VET entity (ALG).

The role will promote courses to prospective students and assist them with information that supports their enrolment.

**Key Responsibilities**:
**_ Engagement with prospective students_**
- Support and nurture prospective student leads.
- Engage directly with prospective students and guide them in selecting the most appropriate course and study pathway.
- Provide accurate information and advice on Ikon’s and ALG’s courses and enrolment policies to prospective students.
- Support prospective students in completing their enrolment and collaborate with the Admissions team to obtain additional information.

**_ Market feedback _**
- Provide feedback on market trends and potential opportunities for partnerships and enrolments.
- Gather feedback from prospective students and field interactions, reporting insights to the Manager, and Course Advisors.

**_ Reporting and other _**
- Record accurate data in the CRM system in a timely manner.
- Prepare operational reports on the performance of the lead funnel, identifying relevant issues.
- Organise and deliver “Product Discovery” sessions with academic staff and other relevant stakeholders.
- Identify opportunities for continuous improvement and assist in implementing changes.

**Education, Experience, and Skills**:

- Bachelor qualification or higher
- At least 3 years experience in a sales role within the Domestic Market of Higher Education
- Proven ability to nurture leads from first contact to conversion and build long-term client relationships
- Experience with Salesforce, HubSpot, or other CRM systems
- IT literacy, particularly Microsoft Office
- Strong presentation skills for delivering engaging and informative sessions.
- Excellent interpersonal, written, and oral communication skills.
- High-level understanding of key requirements of relevant regulatory frameworks, especially the Higher Education Standards Framework (Threshold Standards) 2021.
- Positive attitude, results-focused, and strong attention to detail.
- A valid drivers license and a personal vehicle

**Why Join Us?**
- Paid birthday leave
- Individual training budget for professional development
- Reward and recognition programs
- Breakfast supplies on campus
- Year-round engagement events
- Novated leasing options
- Everyday benefits and savings via Flare app
- Fun and diverse working environment
- CBD location with easy access to public transport

**Diversity & Inclusion**

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