Administration Officer

3 days ago

Brisbane, Australia Queensland Health Full time

About the role
Fixed term temporary part time opportunity to provide an efficient and confidential administrative service to staff, consumers and visitors who present to the Front Reception of Mental Health Services at Caboolture Hospital.
About you
- Fulfil the role in accordance with Queensland Health's core values as outlined above.
- Provide effective administration support by delivering reception and office administration services that contribute to the operations of the Mental Health Service and the Organisation. General administration duties include but are not limited to, word processing, data entry, report preparation, correspondence management and filing.
- Provide first point of call, reception and telephone response service for patients and/or visitors on arrival to the Reception and ensure re-direction to the appropriate area using tact, diplomacy and discretion.
- At the completion of shift, complete a handover summary of tasks and activities that require follow-up by the Administrative Office returning to work the following day.
- Maintain competence in the use of information systems used within the Mental Health Service (and additional systems as required). Major systems currently include the Hospital Based Corporate Information System (HBCIS), the Consumer Integrated Mental Health Application (CIMHA) and ESM.

Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License.

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