Specialised Banking Manager, Transaction Banking

**Work type**: Permanent Full time
**Location**: ACT- Canberra region

**“#LI-DNI”**
- **Make your impact and put the customer at the heart of everything you do**:

- **Utilise your deep Transactional Banking expertise and industry knowledge**:

- **An opportunity to work for a growing business that’s focused on simplification for our customers while supporting individual growth and progression**:

- **Canberra location including covering the NSW South Coast**

**It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.**

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

**The role**:
Our team in Transaction Banking works collaboratively with Business and Private Bank (B&PB) segment to deliver the best NAB solutions to meet their needs. They are experts in their field and utilise their knowledge in Transaction Banking to engage with bankers along with other specialists and referral partners to deliver an exceptional customer experience while gaining a deep understanding of what our customers would benefit from within their business.

Our Specialised Banking Managers, Transaction Banking are there to support businesses manage their cashflow and payments effectively. We are there for our customers. We have an exceptional CVP (Customer Value Proposition) to arm you with the tools that can really help businesses realise their full transactional potential while ensuring we become our customers Bank of Choice.

As our new Specialised Banking Manager, Transaction Banking, you will work with Bankers and customers across the Business Banks Specialised, Diversified & Corporate Agri portfolios to attract and retain customers by identifying a customer’s needs for our Transactional Banking solutions and selecting the appropriate NAB channel/s to fulfil those needs. If you want variety and exposure to a large range of customers, this is the opportunity you are looking for

If you are looking for an opportunity to work with Australia’s #1 Business Bank and really progress your career & develop further, this is the opportunity for you. The breadth of the portfolios is challenging and interesting and would be suited to an experienced transaction banker. If you are ready for this challenge,

**As a Transaction Banking Manager, you will**:

- Support our customers collect/manage money and make payments securely and efficiently
- Assist our customers to improve cashflow, business efficiency and provide great visibility and control over payments
- Deliver a great customer experience and grow customer advocacy
- Identify complex client solutions across a diverse range of Transaction Banking products to ensure we meet client's specific needs for new and existing customers.
- Uplift Business Banker knowledge and capability through coaching and influencing

**What you will bring**:
You will be a proactive and passionate transactional banker with a customer centric mindset with exemplary stakeholder management skills. You will bring your passion to deliver outstanding solutions for customers and be able to utilise your deep transaction banking expertise in this diverse role. In addition to this, you will be able to demonstrate:

- Previous experience within Transaction/Business Banking
- Knowledge of the Canberra market
- Knowledge & experience across Health, Professional Services & GEC)
- Demonstrated experience in building and maintaining quality relationships with our business owners and internal stakeholders
- Strong consultative mindset wanting the best outcomes for your customers
- Drive to succeed and leveraging your existing networks to increase growth

Does this sound like the role for you?

**A diverse and inclusive workplace works better for everyone.**

We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions can thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

**More focus on you**

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and