Specialised Transactional Banking Manager

19 hours ago

Canberra, ACT, Australia NAB Full time
  • Work alongside business bankers to identify customer needs and match them with transactional banking solutions
  • Be part of a high-impact team driving NAB's market leadership in business banking.
  • Apply your knowledge of transactional banking and system integrations in a team that values innovation.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Specialised Banking Manager, you will join the Transactional Banking Team that's doubling down on customer obsession and winning together.

Each day, you'll go above and beyond to:

  • Support bankers across NSW/ACT to grow revenue and customer satisfaction through targeted transactional solutions.
  • Deliver exceptional service through meaningful customer connections.
  • Educate customers and stakeholders on NAB's banking products and digital channels.
  • Identify opportunities to increase customer participation and product usage.
  • Maintain compliance by adhering to risk, policy and procedural requirements while supporting innovation.

We're looking for the best and brightest to deliver the best for our customers. You'll need:

  • Experience in transactional or business banking
  • Ability to work independently and manage your own business.
  • Strong commercial acumen and customer focus.
  • Interest or experience in financial technology and system integration.
  • Passion for improving customer outcomes and understanding market trends.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit   To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

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