Account Manager

2 weeks ago

Gold Coast, Australia Prudential Investment Company of Australia Full time

Fast paced environment where you will learn and grow.
- Genuinely happy and friendly team who have each other's back
- Option to work 3-days per fortnight at home, supplied with the tech you need.

**About us**

**What we can offer you**
- **Flexibility - **Hybrid work schedules working from home five days each fortnight
- **A Day Off - **On your birthday because you deserve it
- **Giving Back - **A dedicated “Giving Back” supporting your favourite charitable events
- **Benefits** - Paid parental leave, discounted health insurance, hospital excess coverage, discounted fitness memberships, and study leave, to name a few.

**About the role**

We are on the lookout for a super organised and dedicated
**Account Manager **to join our Kemps Petersons Receivables team in
**Southport, Gold Coast**. This role is a
**part-time** permanent position working
**3 days**
**per week**. Reporting to the Principal Solicitor, you will be responsible for collecting debt referred by our clients whilst complying with the Australian Debt Collection guidelines.

**Objectives**
- Analyse client accounts to negotiate payment of outstanding debt.
- Negotiate and monitor payment plans.
- Report statuses to clients on progress matters.
- Carry out internal or external investigations to locate debtors as required.
- Manage missed debtor payments and issues related notices.
- Maintain accurate account records ensuring all customer information is up to date.

**About you**
- Ideally you will have 2 years’ experience in a similar all-rounder role in debt collection or AR, but if not, the right attitude and willingness to learn and grow will set you apart from the rest
- You’re known for outstanding client service and communication skills (written & verbal).
- You can professionally and sensitively deal with clients and third parties.
- You have an eye for detail and exceptional time management skills.
- If you want to be the “glue” for our tribe and are a genuinely a nice person who is always willing to pitch in when the chips are down, then we will consider you

We are a hardworking team, who pride ourselves on being loyal, supportive and we always work with the highest integrity.

**Life at PICA Group**

We asked our people what made working at PICA special, and they highlighted that we offer a sense of
**Belonging**, we have
**Flexible** ways of working, we’re
**Making a Difference** every day, your career journey provides
**Challenge** and
**Growth**, and you’ll enjoy our PICA
**Perks**.

**How to apply**

**At PICA we value diversity and encourage a speak up culture where our people bring their whole selves to work to enhance community living for all.**

For up-to-date information about PICA Group, visit us:
**You must have the right to live and work in this location to be considered for this opportunity.**

**It is PICA Group’s policy not to accept speculative CV’s from Agencies, unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly.

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