Medical Administration/customer Service Support

2 weeks ago

Spring Hill, Australia Silver Search Full time

Our client, a reputable national ophthalmic company committed to providing a safe and comfortable environment for their patients and staff. Currently they are seeking an experienced Medical Administrator to join their high performing team.

**Key responsibilities**:

- Assisting with the overall coordination, documentation and implementation of the Medical Record System.
- Perform all receptionist duties including welcoming patients, answering telephone calls, scheduling and managing appointments, collecting and entering patients’ details, billing patients, maintaining the internal data base up to date.
- Fostering professional working relationships with team members, patients and medical staff.
- Maintaining compliance with organisational policy and procedure.
- Ad hoc data entry and administrative duties and supporting the Practice Manager with the day-to-day operations.
- Opening & closing the practice.

**Skill and experience**:

- Minimum 2 years experience in customer service.
- Experience as an Optical dispenser is advantageous.
- Exemplary communication, time management, problem solving and interpersonal skills.
- Patient-focused approach with genuine empathy and interest in our patients needs.
- Basic knowledge of MS Word and Excel.
- Knowledge and/or exposure of Practice Management software Xestro is highly desirable as is experience on other medical software platforms.
- Availability to work one Saturday per month on a rotating roster.

This is an exciting opportunity to further advance your career in a highly successful practice. You will work in supportive and friendly team environment offering real scope for career progression.

**_Silver Search Pty Ltd_**

**_Specialists in Medical Administration roles:_**

**_PH: 1300 557 046_

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