Inbound Telesales Representative

1 week ago

Sydney, Australia Compass Offices Full time

Compass Offices, is a leading fast-growing APAC flexible office space provider with 8 prime locations across Sydney and Melbourne CBD.

This position is responsible for the qualification of incoming leads from marketing and broker sources as well as outbound calls to prospects. You will book tours for the sales team for office opportunities and will handle and convert virtual office and meeting room opportunities personally.

In this role, speed is of the essence to beat the competition and win the client.

**No cold calling is required**

You will be rewarded with base salary plus an attractive commission scheme.

**Responsibilities**
- Convert office enquiries to opportunity and booked tours, allocated to the client's territory of interest and to the specific location or centres as per the allocation instruction.
- Close conference and meeting rooms and Virtual Office enquiries or, on client request, book a tour of the facility
- Pro-actively generate leads by outbound calling to existing and prospective customers
- Familiar with all our products and respond promptly to our clients regarding to any product or service information
- Manage sales and marketing data in the CRM system to ensure proper process is followed and data quality is maintained
- Support the marketing team, on request, from time to time in managing and maintaining online advertising on relevant sites. Provide feedback on marketing campaigns to help improve performance.
- Follow standard operating procedure and ensure that the highest level of quality, efficiency, and integrity is maintained at every step of the inside sales process
- Collaborate with the field sales, Customer Service Teams to ensure the best customer experience

**Requirements**:

- Minimum 2 years’ experience in customer service, sales, telesales, or marketing field
- Prior experience in serviced office/business centre, customer service, telesales or B2B sales is an advantage
- Excellent telephone selling skills
- Quick thinker and an excellent objection handler
- Self-motivated, outgoing, result-driven, high ambitions, energetic
- Able to communicate effectively and clearly in English, both spoken and written

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Commission

Application Question(s):

- What is your salary expectation?

**Experience**:

- Sales Lead Generators & Telesales Representatives: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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