Hearing Support Worker

$49.28 hourly rate + super + salary
- Fixed term contract until 30th June 2025
- Learning and development opportunities
- **$49.28 hourly rate + super + salary packaging**:

- **Fixed term contract until 30th June 2025**:

- **Learning and development opportunities**

**About the role**:
We currently have a new opportunity for a **Hearing Support Worker - Domestic & Family Violence** to join our growing Women’s Domestic Violence Court Advocacy Service (WDVCAS) in Artarmon office.

The Hearing Support Worker assists clients in regard to defended hearings in the Local Court for Apprehended Domestic Violence Order and/or domestic and family violence related criminal charge matters. The aim of the role is to empower clients to safely participate in the court process and attend hearings.

This is a fixed term contract until 30th June 2025, working part-time hours (28 hour per week), 4 days a week. The role will require some travel between sites and courts as required to meet clients needs.

**Key Responsibilities**:

- Contacting clients, assessing risk and undertaking safety planning in relation to clients’ attendance at court for hearing.
- Explaining the court process and accompanying clients to court for hearing.
- Liaising with Police and court staff to ensure clients have access to adequate support.
- Arranging assistance with transport and childcare for clients to enable attendance at hearing
- Liaising with the SAM Coordinator about clients at ‘serious threat’.
- Providing relevant information and making referrals to assist clients with their ongoing needs.
- Developing and maintaining strong working relationships with key partners including Police, Local Courts, legal representatives and referral agencies.
- Any relevant reporting as required.

**To be successful in this role, you will have**:

- Tertiary qualifications in Community Services, Social Work, Policing or Law and demonstrated practical experience working in the Domestic Violence field.
- Understanding of the criminal justice response to domestic and family violence including ADVOs and criminal prosecutions.
- Knowledge of related legal matters such as family law, care and protection, migration, and victim’s compensation issues.
- Knowledge of the dynamics, complexities, and legal and social welfare consequences of domestic and family violence.
- Excellent communication skills, particularly in negotiation, advocacy, and conflict resolution.
- Current NSW Driver’s License and access to an insured vehicle.

**About us**:
Some examples of the services we provide include, women’s domestic violence court advocacy service, staying home leaving violence program, safe homes, after hours response team, specialist housing and homeless services, multi-systemic therapy for child abuse and neglect, support groups for women, casework support and working with men.

**Culture and Benefits**

We know that changing roles is a big decision, so here is what we can offer you:

- Salary packaging benefits to receive a portion of your salary tax-free.
- A focus on employee well-being, with regular reflective/practice supervision opportunities.
- Access to training and learning opportunities.
- An Employee Assistance Program offering free and confidential counselling and support.
- An additional paid leave day (CatholicCare Day) to be taken at the end of the year.

We are a safe, respectful, and inclusive employer. We welcome all applicants, regardless of their cultural background, gender, faith or disability. Our organisation will accommodate any reasonable requests to support you to thrive during the recruitment process and beyond.

**How to apply**

If you are interested in this opportunity, please provide a cover letter addressing the role requirements and submit your resume.

**_No recruitment agencies._