Customer Experience Expert

2 weeks ago

Moorebank, Australia O'Brien Glass Industries Limited Full time

**Do you love providing customers with the best positive experience?**

**Have a bubbly and outgoing personality?**

**Then this is the position for you**

Our Customer Service Team is the first point of contact to our AutoGlass customers.

Our Moorebank Branch are looking for an experience Customer Experience Expert with Administration experience to start ASAP and be able to hit the ground running
- Perm Part Time role
- 20-25hrs per week
- Monday - Friday 8am - 12pm

**About the Role**:

- Face to Face customer service
- Greeting customers and visitors at reception with a positive, helpful attitude.
- Ensuring our customers have the best experience within the Branch
- Provide support to the manager and the running of daily operations
- Effectively keeping customers updated on delivery lead times
- Explore customer needs and educate on our full scope of services
- Source suitable resolutions to customer concerns and follow up customer queries

**About You**:

- Be a passionate customer service expert, with previous retail and/or customer service experience
- Experience delivering a high level of customer service both face to face and over the telephone.
- Professional communication and presentation skills
- Excellent - Clear verbal and written communication skills
- ** Must have a current drivers licence**:

- Ability to resolve issues and create solutions for customers
- Support the Branch manager with administrative tasks
- Ability to work in fast paced workplace
- Excellent time management and prioritisation skills
- Intermediate to Advanced Microsoft Office skills

**Benefits**:

- Supportive and collaborative team environment
- Growth and development opportunities
- Competitive salary
- Reward and Recognition program

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.

  • Customer Service Representative

    1 week ago

    Moorebank, New South Wales, Australia Rohlig Australia Pty Ltd Full time

    We are Röhlig. Since 1852.For more than 170 years, Röhlig has mastered the growing complexity of global freight forwarding. By combining the professional competence of a large enterprise with a family-owned company's virtues and values, we have successfully asserted ourselves on the logistics market. Based on our global network, we create tailor-made...

  • Customer Service Manager Nsw/act

    1 hour ago

    Moorebank, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Customer Service Manager NSW/ACT

    2 weeks ago

    Moorebank, New South Wales, Australia Toll Group Full time $80,000 - $120,000 per year

    About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and...

  • Customer Service Manager

    15 minutes ago

    Moorebank, Australia Peak Talent Full time

    **Customer Service Manager** A long-standing Australian company with a solid reputation and track record of growth is seeking a motivated and enthusiastic Customer Service Manager to join their team. Make a solid impact while driving a team across 2 divisions deliver superior customer service to their customer base. Draw upon your prior experience to impact...

  • Customer Service Associate

    15 minutes ago

    Moorebank, Australia Peak Talent Full time

    **Customer Service Associate** A long-standing Australian company with a solid reputation and track record of growth is seeking a motivated and enthusiastic customer service associate to join their team. Be responsible for delivering exceptional customer service for a variety of products across outdoor activities and lifestyle in a friendly and supportive...

  • Customer Service Representative

    2 weeks ago

    Moorebank, Australia Great Foods Group Pty Ltd Full time

    **GREAT FOODS GROUP REQUIRE A DYNAMIC PERSON WHO CAN PERFORM TELESALES AND CUSTOMER SERVICE** Do you want to work close to home in a successful and long standing business? Are you organized, self-motivated and enthusiastic? Do you enjoy working in a fast paced environment? Do you have a flair for sales, or experience in telesales in the Foodservice...

  • Customer Service Officer

    3 minutes ago

    Moorebank, Australia Synergy People Full time

    Our client is a highly established Australian food and beverage distribution company with their own on-site fleet. We have a new opportunity for a **Customer Service Officer** to join the customer service department based in Moorebank. In this role you will focus on end-to-end processes to support customer and operational requirements. This is your chance...

  • Customer Service Coordinator

    2 days ago

    Moorebank, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success! Our Moorebank Branch are looking for an experienced Customer Service...

  • Customer Service Coordinator

    7 days ago

    Moorebank, Australia Coates Full time

    **About us** Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. Coates Customer Service Coordinators **(based in Moorebank)** perform a critical...

  • Customer Excellence Specialist

    1 hour ago

    Moorebank, Australia ABB Full time

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Service Manager...