Administration - Home Support Officer

3 days ago

Richmond, Australia Uniting Full time

About us
At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice.
Our services are in the areas of aged care and disability, community services, and chaplaincy and we get involved in social justice and advocacy issues that impact the people we serve. We commit to respecting children and taking action to keep them safe.
As an organization, we celebrate our diversity and welcome all people regardless of lifestyle choices, ethnicity, faith, sexual orientation, and gender identity.
We are bold, imaginative, respectful, and compassionate.
About the opportunity
Uniting seeks an experienced Home Support (Administration) Officer to work at Uniting Hawkesbury in Richmond, Our Home Support (Administration) Officer is core to the Uniting team and live and breathes Inspired Care.
This role is central to the delivery of our person-centered approach and is the face of Uniting that goes beyond basic assistance with inquiries and office tasks. You will work collaboratively with the management team to support clients and their families to achieve their goals.
**Key responsibilities may include**: Communicating well with clients with varied needs and backgrounds. Performing various administrative tasks such as capturing inquiries, preparation of rosters, purchasing, and client bookings. Engaging and building community connections, and prompting the services of Uniting while facilitating quality timely and effective communication while maintaining the privacy and confidentiality of each client.
Promote the rights and privacy of our clients, following relevant policy and legislation, and working for the continuous improvement of our service to ensure it’s the best it can be, in line with Aged Care Accreditation Standards
**Qualifications / Requirements**: Certificate 3 in Business Administration, Customer Service or equivalent qualification/experience
**Benefits & culture**: Uniting is proud to be an EEO employer. Uniting supports an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity, and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.
**Other benefits include**: Ongoing training & development, Career development opportunities and Salary packaging benefits.

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