Accounts Receivable Specialist

**Accounts Receivable Specialist - Sydney Office - Permanent Full Time**

We have a great opportunity for an Accounts Receivable Specialist to join our finance team at Domain. Based in Sydney, you will play a crucial role in ensuring the accuracy and efficiency of our accounts receivable processes. Your primary responsibilities will include supporting the National Credit Manager, handling escalated issues, maintaining data integrity, providing training, documenting processes and reporting. This role requires close collaboration with various departments to effectively manage and improve our accounts receivable operations.

**Who are you?**
- Possess strong problem-solving skills with the ability to make suggestions for improvement.
- Have excellent communication skills with demonstrated ability to communicate effectively with stakeholders
- Have proven ability to work collaboratively with a range of stakeholders including peers, employees, offshore business processing teams and other external organisations
- Demonstrate a high level of accuracy, attention to detail and organisational skills
- Enjoy working under pressure in a fast-paced and continually changing environment
- Have demonstrated extensive knowledge and experience in end to end accounts receivable
- Have intermediate + Excel skills and experience using medium to large accounting systems
- Experience working in MS D365, MYOB and XERO is preferred but not a requirement
- Bachelor's degree in finance, accounting, or a related field (or equivalent work experience)

**Key Responsibilities**
- Resolving escalated accounts receivable issues. Collaborate with internal teams and external stakeholders to address and resolve complex AR-related problems.
- Ensure the accuracy and completeness of accounts receivable data by performing regular audits, reconciliations, and validations. Identify and resolve any discrepancies or errors in a timely manner.
- Collaborate with cross-functional teams to implement process improvements, streamline workflows, automate manual tasks and assist in the integration of new businesses and Finance Systems.
- Provide training and guidance to stakeholders on AR processes, systems, and best practices. Conduct training sessions and develop training materials to ensure consistent understanding and adherence to AR policies and procedures.
- Create and maintain comprehensive documentation of accounts receivable processes, including standard operating procedures, guidelines, and workflow diagrams. Regularly review and update documentation to reflect any process changes or enhancements.
- Investigate and analyse defects in the accounts receivable system or processes. Log defects, track progress, and collaborate with relevant teams to ensure timely resolution. Conduct testing of system enhancements or changes to ensure they meet the required specifications.
- Establish and monitor key performance metrics and SLAs for the accounts receivable function. Track and analyse AR performance against established metrics and SLAs, identify areas for improvement, and implement corrective actions to meet or exceed targets.

**Why join us?**

We’re the right size business for you to make a real impact, with a workplace culture where you can be you. Perks of the role include:

- Flexibility tailored to you - so if you’ve recently made a sea change, work adjusted hours or like the idea of hybrid working, it’ll be perfect;
- First-rate parental leave and wellbeing policies;
- Discounts on things like _Domain Home Loans_;
- Access to _Perkbox_, giving you discounts across healthcare, entertainment, food, utilities and more
- Continuous opportunities to leap, learn and grow.

We don’t just talk, we do. Every day we solve property problems for Australians and beyond. We encourage our people to see the possibilities, and turn them into realities. That’s why we want you.

**Who are we?**

We shine a light on all things property. Our business aims to simplify the property journey for all involved; motivated by expertise and our exclusive data.

Changing the way people engage with property requires a team of diverse thinkers.

**What’s next?