Itsm Support Officer

6 days ago


Sydney, Australia NSW Government -NSW Rural Fire Service Full time

**ITSM Support Officer**

**This opportunity offers**:

- Ongoing employment
- Full time role & 35 hour working week
- Attractive annual salary $90,915 - $100,316 p.a. plus 10.5% superannuation
- Location: Sydney Olympic Park (flexible working arrangements considered)
- Ongoing learning and development
- One ‘Agreed Absence’ leave day per calendar month in recognition of the hours worked and professional commitment to the organisation
- Close to public transport and parking

An exciting opportunity to join our Service Operations Team who provide support to NSW RFS members across all services and are the single entry point and contact for incident resolution and service requests. The role supports assets management, priority projects and ICT service delivery and continuous improvement.

If you are interested in finding out more about this opportunity, please access the **role description** **and our **organisation structure**.** **(RD to be hyperlinked)

**Looking for more information?**

Why not reach out to our role expert Lauren Hottes, Business Officer, for a confidential chat on 0448 192 102.

**If you’re interested in joining the NSW RFS**:

- A **cover letter** addressing the essential requirements of the role, outlining your suitability and why you are interested in the opportunity
- A **resume** which includes two current referees

**Recruitment Information**
- **We value a diverse and inclusive workplace **and actively** **promote the employment of women, people with a disability, Aboriginal people, LGBTIQA+ and people from culturally and linguistically diverse backgrounds.
- A **recruitment (talent) poo**l** may be created through this recruitment process.
- Learn more about how NSW RFS members support communities across NSW below_

**Vacancy Reference: R23/188


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