ServiceNow ITSM Developer/Administrator

5 hours ago

Sydney, New South Wales, Australia PM-Partners Group Full time $150,000 - $180,000 per year

PM-Partners group is a specialist Project Management Consultancy. We have a unique way of running projects and providing training and advice, so our clients get the best results with less cost and risk. Each year we deliver over $3B of projects, train over 10,000 people, and help some of Australia's leading brands improve their PMOs.

Role: ServiceNow ITSM Developer/Administrator

Location: flexible

Employment type: day rate contract role, with potential to move to permanent in the future

Pay rate:$800-$900 a day inc super

Contract duration: 6 months

We are seeking an experienced ServiceNow ITSM Developer/Administrator to join our IT Operations team. The ideal candidate will be responsible for developing, configuring, and maintaining our existing ServiceNow platform, including partner integrations. Beyond ServiceNow, the role will also involve leveraging adjacent data sourcesand cloud automation skills to streamline integrations, optimise workflows, and support digital transformation initiatives.

Key Duties and Responsibilities:

The ServiceNow Lead Developer will be responsible for, but not limited, to:

  • Develop existing ServiceNow Cloud instances, including partner integrations, to raise CMDB maturity.
  • Collaborate with Service Delivery Managers to facilitate improvements and enhancements, including data input processes, data quality and other asset-related features.
  • Develop customised Asset Register Forms & Reports.
  • Provide technical support for ServiceNow cloud instances.
  • Document all technical designs, specifications, and knowledge transfer materials.

Qualifications Required:

  • 3–5 years' experience as a ServiceNow Developer/Administrator.
  • Familiarity with ServiceNow modules, features and licensing options.
  • Proficiency with scripting and data cleansing activities.
  • Experience managing ServiceNow upgrades and system administration tasks.
  • Solid understanding of ITIL processes and ITSM best practices.
  • Strong SQL/database skills for reporting, integrations, and troubleshooting.
  • Exposure to cloud platforms (AWS, Azure, or GCP) and automation (Terraform, Ansible, or similar).
  • Strong problem-solving, analytical, and communication skills.

Preferred/Nice to Have:

  • ServiceNow certifications (CSA, CIS-ITSM, CAD, or similar).
  • Experience with ServiceNow Discovery, Service Mapping, and CMDB best practices.
  • Familiarity with DevOps pipelines and CI/CD integration with ServiceNow.
  • Experience with REST/SOAP APIs, web services, and integration platforms.
  • Exposure to ITOM modules (Event Management, Orchestration, Cloud Management).

If you feel you meet our selection criteria, please submit your resume to Ellise Gilbert at PM-Partners via SEEK application.

  • ServiceNow Developer

    2 weeks ago

    Sydney, New South Wales, Australia Westpac Group Full time $90,000 - $120,000 per year

    Job DescriptionWhat's the role?This role is part of the Infrastructure and Service Management team and offers a fantastic opportunity for a developer with a couple years' experience looking to progress their ServiceNow career. Working within the IT Service Management (ITSM) squad, you'll work with an experienced and talented team responsible for delivering...

  • ServiceNow Developer

    2 weeks ago

    Sydney, New South Wales, Australia CareCone Group Full time $90,000 - $120,000 per year

    Role: ServiceNow DeveloperLocation: SydneyJob Description:ServiceNow Experience: Minimum 5+ years of hands-on ServiceNow development, including experience in designing and implementing complex solutions on the platform.Technical Skills:Proficiency in JavaScript, Glide API, and ServiceNow scripting (business rules, client scripts, UI policies).Strong...

  • ServiceNow Developer – Energy Sector

    1 week ago

    Sydney, New South Wales, Australia Talent Flow Full time $90,000 - $120,000 per year

    Talent Flow is proudly partnering with aServiceNow Partnersupporting a leadingEnergy clientin Sydney.Looking forServiceNow Developersopen to a6-month rolling contractand ready to work on high-impact projects.What You'll Do:Configure, customize, and enhance the ServiceNow platform.Work with cross-functional teams to deliver high-quality ITSM...

  • ServiceNow Developer

    1 week ago

    Sydney, New South Wales, Australia Talenza Full time $155,000 - $160,000 per year

    Work with Australia's most influential bank with a ServiceNow implementationJavaScript, HTML, CSS, Rest API's Glide scripting and Flow designerCBD location, above metro line with hybrid working$155,000 - $160,000 packageOrganisation:Join one of the biggest Banks and be a part of Bank's Information Technology (IT) department and experience the...

  • ServiceNow Developer

    2 weeks ago

    Sydney, New South Wales, Australia KPMG Full time $80,000 - $120,000 per year

    Job DescriptionContinuous business transformation with technology is essential for organisations seeking to grow, increase efficiencies and remain relevant amid times of innovation and change. Our Technology Implementation team works closely with organisations to enhance the potential of their technology through the analysis, assessment, and implementation...

  • ServiceNow Developer

    4 days ago

    Sydney, New South Wales, Australia KPMG Australia Full time $80,000 - $120,000 per year

    Job DescriptionContinuous business transformation with technology is essential for organisations seeking to grow, increase efficiencies and remain relevant amid times of innovation and change. Our Technology Implementation team works closely with organisations to enhance the potential of their technology through the analysis, assessment, and implementation...

  • ServiceNow Developer

    6 days ago

    Sydney, New South Wales, Australia APA Group Full time $90,000 - $120,000 per year

    The OpportunityAt APA, our purpose is to secure Australia's energy future. We're not doing it alone. We're doing it with our customers and communities as Australia's energy infrastructure partner, a role our unique experience and expertise positions us to play.As a part of the APA ServiceNow Product Team, the Junior Developer will work closely with our...

  • ServiceNow Senior Developer

    6 days ago

    Sydney, New South Wales, Australia APA Group Full time $120,000 - $180,000 per year

    The OpportunityAt APA, our purpose is to secure Australia's energy future. We're not doing it alone. We're doing it with our customers and communities as Australia's energy infrastructure partner, a role our unique experience and expertise positions us to play.As a part of the APA ServiceNow Product Team, the Senior Developer will work closely with our...

  • ServiceNow FSM Consultant

    1 week ago

    Sydney, New South Wales, Australia Hatchit Studios Full time $120,000 - $180,000 per year

    ServiceNow Principal Consultant – Field Service Management (FSM)Location:Australia-wide (Hybrid – Sydney & Melbourne preferred)Contract Duration:Initial 4 months (with strong likelihood of extension)Industry:Healthcare ICT Projects Join Hatchit Studios – A Leading Digital Transformation PartnerHatchit Studios is seeking an experiencedServiceNow...

  • Senior ServiceNow Engineer

    4 hours ago

    Sydney, New South Wales, Australia ASX Full time

    ASX: Powering Australia's financial marketsWhy join the ASX?When you join ASX, you're joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all.In your new role, you'll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator...