Aps3 Admin/customer Service Officer

6 days ago

Newcastle, Australia HAYS Full time

Fantastic opportunity for Admin & Customer Service Officers with a government organisation in Charlestown
**APS3 Access Officer (Admin & Customer Service)**
**Rate: $37.36 per hour + super**
**Contract: 12 & 6 month options + potential for extension**

**Hours: Full-time. 8:30am - 5pm (Mon - Fri)Location: Charlestown**

**Your new company**

You will be working with a community-based organisation that provides essential services to many Australians, with a focus on supporting those in need and making a difference for each of their customers. This is an exciting opportunity for an experienced Administrator or Customer Service Representative to join the team.

**Your new role**
As an Access Officer, you will be responsible for a variety of admin and customer service duties, including:

- Reviewing and processing documentation, ensuring that information is recorded in accordance with policy and legislation.
- Managing incoming and outgoing correspondence, escalating as required.
- Maintaining records and completing data entry.
- Scanning and filing documents.
- Adhoc administration support.

**What you'll need to succeed**
- Prior experience in an administration or customer service related role is essential.
- Good computer literacy, with proficiency in Microsoft Office (Outlook, Word & Excel).
- Strong communication skills (written and verbal) and an excellent attitude to customer service.

**What you'll get in return**
- Full-time contract with the possibility for extension.
- Excellent pay rate and a weekly pay cycle.
- Opportunity to build on your skills and develop your career.
- Central location in Charlestown, with plenty of nearby parking options available.
- Receive ongoing support from your consultant at Hays.

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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