Aps3 Participant Support Officer

2 weeks ago

Newcastle, Australia HAYS Full time

APS3 Participant Support Officer - Newcastle

**APS3 Participant Support Officer**

**Rate: $37.36/Hourly**

**Contract: 12-months - potential for extension**

**Days: Mon - Fri**

**Location: Charlestown + Newcastle**

**Your new company**

You will be working with a community-based organisation. They provide essential services to many Australians with their focus around supporting those in need and making a difference for each of their customers. This is an exciting opportunity for an experienced Participant Support Officer to join the team.

**Your new role**

In this position you will be responsible for:

- Providing reception support for their local office, self-help kiosks and online support
- Resolving customer enquiries, managing the teams shared inbox, appointments, and telephone enquiries.
- Data entry and coordinating appointments
- Preparing reports & correspondence and undertaking research.

**What you'll need to succeed**
- Ability to work quickly and independently
- Excellent organisation and time management skills
- Profound written and verbal communication skills
- Skill to read or extract information quickly and concisely
- Due to the nature of this department, you must be an Australian Citizen.

**What you'll get in return**
- 12-month contract with the potential for extension.
- Working with a friendly and established team.
- Amazing opportunities for growth and development.
- Weekly pay cycle

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508**#2776355

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