Program Administrator

$74,013 to $83,479
- Fixed-term, full-time
- Gardens Point

**Who are we looking for?**

Queensland University of Technology (QUT) is seeking a Program Administrator to join QUT Graduate School of Business, Faculty of Business and Law, Academic Division.

This is an excellent opportunity for a highly motivated Program Administrator with a passion for client service, providing high quality student and academic administration support services. The right person for this role will demonstrate: - commitment to high quality client service - dependability, agility and flexibility - polished organisational skills and exceptional attention to detail - a flair for communication and creative problem solving - high-level skills in the use of a range of office software.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

**Real world impact**

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

**About the Graduate School of Business**

The Graduate School of Business (GSB) is responsible for the design and delivery of transformative postgraduate degrees and non-award executive programs for the Faculty of Business and Law. The GSB portfolio of programs is acclaimed by graduates, employers, rankings and international accreditation agencies, including the Australian Financial Review, AMBA, EQUIS and AACSB.

Programs include transdisciplinary business courses such as the highly ranked and rated Master of Business (MBA) suite, which includes the MBA, Executive MBA and digital MBA degrees. The GSB also designs and delivers customised client awards such as the Graduate Certificate in Business (Public Sector Management) a degree that is offered nationally to public sector leaders and managers within local, state, and federal government agencies.

The GSB is an integrating agent for the Faculty of Business and Law, leveraging the expertise of world-leading academics and researchers from across the Faculty to deliver the courses and foster linkages with industry. The School proudly supports business and law professionals and alumni with opportunities to engage in life-long learning and connect meaningfully with local, national and international organisations.

GSB programs are delivered primarily at QUT locations in Brisbane (Gardens Point) and Canberra, ACT. Client programs are also delivered at client locations, nationally and internationally.

**What you need to succeed**

You will demonstrate:

- Education, training and/or relevant experience equivalent to completion of a degree.
- Demonstrated ability to work as part of a client outcome-focussed team in a diverse environment and to support harmonious and collaborative working relationships with colleagues and clients.
- Demonstrated ability to be a proactive problem solver in response to issues that arise on a day to day basis.
- Demonstrated ability to prioritise and complete tasks within conflicting deadlines.
- Demonstrated ability to efficiently provide advice and interpretation of policy and procedures associated with program management.
- Demonstrated written and oral communication skills including the ability to effectively communicate and negotiate with clients, members of the business community and University staff.
- Demonstrated digital literacy including experience in the use of Microsoft Office, student/client management databases and learning management systems.