Administration Coordinator

**Who we are**:
ONCALL Group Australia / SACARE is driven by our values and passion to help others.

Every day we get to experience the magic of our participants reaching their goals and we are committed to supporting them along the way.

We understand the importance of providing services that are ‘with’ you, rather than ‘for’ you.

The organisation lives by the mantra of “if it’s not fun, don’t come” and always aims to inject a strong sense of fun and vibrancy into everything we do.

We are passionate about our delivery of professional, compassionate care for individuals living with complex needs while ensuring that we empower, engage, and provide development opportunities to all our employees across the organisation.

**About the role**:
Working 20 hours per week across 5 business days, the Administration Coordinator is the primary contact at SACARE The Hub, liaising with prospective, new, and current clients directing these enquiries onto the referral team, relationship building with HUB Tenants, also responsible for providing high quality customer service and working collaboratively within the People and Culture team in the delivery of efficient and effective administrative support.

Some of the duties are as listed below, but not limited to:
Provision of a professional and welcoming Administration Coordination service
- Greet all visitors to SACARE in a warm and welcoming manner. and ensure all visitors sign in where required.
- Attend to all inbound phone calls to the HUB and provide general information and advice.
- Ensure the main foyer at SACARE The HUB is kept clean, tidy, and well-presented, and that a selection of relevant marketing and reading material is on display for visitors.
- Undertake reference checks on prospective new workers, type up the reports and save in relevant Teams folders.
- Maintain and distribute SACARE contact list and ensure the list is updated to include new starters as required.

Administrative support
- Clear SACARE The Hub Mailbox, collect SACARE mail and distribute any tenant related mail. if applicable and outgoing mail and deliveries.
- Manage all HUB Boardroom bookings, ensuring it is kept neat and tidy, including setting up clearing, only if SACARE related. For tenant, no need to set up, however essential room is tidy and all amenities are in good working order.
- HUB Boardroom Bookings/usage of the over the weekend incur a charge - inform AP for an invoice to be raised.
- Management of the central calendar, which includes the coordination and preparation of internal and external meetings.
- Undertake regular inventory management and replenishment of stationery, kitchen items, uniforms, and other amenities on behalf of the business, including stocktakes as required.
- Maintenance of employee and client information held on internal databases and distribution lists
- Provision of general administrative duties including scanning, copying and filing of documents as well as the confidential management of records and correspondence as required

Ensure a collaborative and safe working environment for all
- Build and maintain effective and collaborative relationships with key internal and external stakeholders at all levels;
- Contribute to a respectful workplace environment that values cultural diversity, innovation and high performance;
- Carry out the duties of the role in a professional and ethical manner and in accordance with OGA / SACARE values, Code of Conduct and any other relevant policies and procedures
- Comply with all reasonable instructions surrounding Work, Health and Safety as per company policy, including the provision of a safe immediate working environment

**About you**:

- Evidenced experience providing reception duties and/or administrative support (approximately 12 months);
- High level customer service skills;
- Demonstrated ability to operate autonomously in a high-volume environment and exercise initiative to prioritise as required;
- Highly developed oral and written communication skills, including the ability to maintain strong attention to detail;
- Excellent organisational skills with the ability to prioritise and complete tasks within established and/or conflicting deadlines;
- Demonstrated competency navigating computer systems including Microsoft Office suite and related programs;
- Understanding of records management principles and the ability to handle and maintain confidential information appropriately; and
- Demonstrated positive and flexible attitude with a willingness to take on a wide range of diverse tasks and adjust to competing priorities.
- Current Driver’s licence
- NDIS Worker’s Check or willing to obtain one
- DHS Working with Children’s Check or willing to obtain one

Desirable Attributes:

- Experience working with ConnX
- Experience in, or exposure to the Disability industry (or equivalent).
- Receptive to flexible work arrangements when required

**Ready to apply?