Front Office Receptionist: Discovery Resorts

7 days ago

Victor Harbour, Australia Discovery Resorts Full time

Casual opportunity - Approx 12-20hrs p/w
- Immediate start available
- Based at the beautiful McCracken Resort in Victor Harbor, SA

**About Us**:
G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

McCracken Country Club is your number one choice for accommodation, dining, golf and functions in Victor Harbor. Our resort is all about relaxation and comfort, situated on the Tony Cashmore designed championship McCracken Golf Course. Offering superior event and conference facilities, the resort is the ideal place for business, leisure and events.

**The Role**:
We are seeking a Front Office Receptionist to be the welcoming face of our property in a casual capacity (approx. 12-20 hours per week. Your duties include but are not limited to:

- Providing a high standard of customer service
- Processing guest check-ins and outs
- Accurately using the park booking system to make reservations and manage accounts
- Coordinate with the Housekeeping team to track readiness of accommodation
- Supply guests information regarding property and local areas of interest
- Completing the day-to-day office administration
- Maintain excellent relationships with the park teams, residents and guests

**What we look for**:
To be successful in this role you will have:

- Previous Front Office experience within the hospitality industry
- Passionate about delivering exceptional Guest experience
- Proficient computer skills, Microsoft office suit knowledge, essential
- Knowledge of RMS or comparable Reservation Booking System, preferred but not essential
- Excellent communication and interpersonal skills.
- Ability to handle cash transactions accurately.
- Strong organizational skills and attention to detail.
- Enthusiastic and positive attitude.
- Flexibility to work weekends, public holidays, and evenings as needed.
- Current drivers licence essential
- Note: Accommodation is not provided for staff. Therefore, you would need to have your own accommodation for this position._

**Benefits to You**:

- Casual opportunity - Approx. 12-20 hours per week
- ASAP start available
- Discounted accommodation at over 300 G'day Group holiday parks nationally.
- Discounts with our G’day Rewards Partners
- Service recognition awards
- Access to Employee Assistance Program
- Internal promotions and opportunities

**How to Apply**:
Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW
- This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery._
- The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment._

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