Transport Coordinator

**_About us_**

You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training.

We’re proudly Australian-owned, with a long history of supporting customers to deliver major projects, and an exciting future focused on digital transformation, sustainability and growth.

At Coates, we understand that we’re nothing without great people. So, you don’t just work for us, we work for you. We’re here to support and equip you with great training and development, flexible work options and a positive team environment to help you build your career from the ground up or take it to the next level.

**Your new role awaits**:
Based at our **Dandenong Office**, the Transport Coordinator is responsible for arranging the safest, most cost-effective and efficient transport of equipment for the Coates Business.
- Ownership of health & safety for all employees, contractors & customers
- Implementing daily optimised transport planning, route modelling and scheduling to customer demands
- Engaging with a variety of systems to make informed, data driven decisions
- Providing system-based transport planning activity within the region to ensure movements are optimised
- Ensuring transport partners can optimally complete required service levels, in line with agreed costs and critical metrics
- Implementing effective up-to-date scheduling of loading times and confirm customer timeslots are achieved
- Manage and coordinate equipment pick up, delivery and change-over’s in order to optimise utilisation of the Coates Hire fleet
- Schedule daily deliveries in Coates’ transport management software using both Coates’ drivers and contractor drivers
- Liaise with Fleet and Operations departments to ensure timely delivery and pickup of equipment.

**About you**:
As well as having amazing customer service skills and a Can-Do, flexible attitude, you will have:

- Effective time management and attention to detail
- Confidence in your ability to provide excellent customer service (phone based)
- Troubleshooting, diagnostic and preventative maintenance skills
- Proven Computer skills with strong data literacy and experience with route planning software an advantage
- Strong experience with Transport Management Systems and operational planning processes
- Understanding of the transport industry, transport equipment and relevant legislative and regulatory requirements of each jurisdiction in the region
- Prior experience in an administration, coordination or customer service role
- LEAN/process improvement training and experience an advantage
- Please note: you will be required to work one Saturday every month - earn overtime

**What you’ll get in return**

As part of our team, you’ll enjoy a range of perks and benefits including:

- Competitive remuneration (because we value great work and believe it should be rewarded)
- Flexible working arrangements to help you balance your work life with your home life
- Training and development to help build your career and equip you for success.
- Purchased extra leave program if you want some more time to do the things you love
- Discounted hire equipment so you can finally finish that home reno job
- Supportive and inclusive team culture that empowers you to do your best work
- Employee Assistance Program (EAP) for professional and confidential counselling and support
- Volunteering opportunities through the Coates Foundation so you can connect to your community

**Why Coates?**

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. So, we’re proud to be implementing our second Reconciliation Action Plan (RAP) and working to continually improve gender representation and the development of our future female leaders via our annual LEAP program.

Safety always comes first at Coates. Our safety-driven processes and policies aim to ensure all stakeholders go to work and return home safely to their families and communities.

And to deliver on our wider people and planet responsibilities, we’re committed to achieving net-zero greenhouse gas emissions and supporting our national charities and local communities through the Coates Foundation.

**Ready to apply?**

Diversity and inclusion are at the heart of our culture. We’re committed to continually increasing the diversity of our workforce, including leadership levels. We actively encourage all people to apply.

**Coates. **Equipped for you