Client Relationship

2 weeks ago

Castle Hill, Australia Sports Clean Full time

**Join Our Team**

We are seeking a **Client Relationship & Sales Coordinator** to support our sales growth and maintain our commitment to exceptional client service. This is a pivotal role focused on nurturing client relationships, driving new business opportunities, and supporting the broader sales team in delivering outstanding results.

If you are a proactive professional who thrives on building rapport, managing accounts, and contributing to a high-performing sales environment, we want to hear from you.

**About the Role**

As a **Client Relationship & Sales Coordinator**, you will:

- Work closely with Account Managers and Sales Consultants to drive business growth.
- Build and maintain strong relationships with clients and key stakeholders.
- Identify, coordinate, and contribute to tender submissions.
- Monitor company performance against service agreements, ensuring client satisfaction.
- Manage CRM updates and maintain clear communication with internal teams.
- Create, send, and follow up on quotes, tenders, and sales leads.
- Act as a key contact for client issues, escalating where needed to ensure resolutions.
- Support marketing initiatives and attend industry functions to promote services.
- Help the sales team identify upselling and cross-selling opportunities.
- Manage client contracts and look for new business opportunities within existing accounts.
- Track KPIs and stay informed about competitors and market trends.

**What We’re Looking For**

To be successful in this role, you’ll need:

- Proven experience in client relationship management or a sales coordination role.
- A track record of meeting and exceeding sales targets.
- Strong interpersonal and relationship-building skills.
- Confidence in cold calling and networking with clients.
- Experience managing tenders and proposals.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
- Excellent communication and presentation skills.
- A professional yet friendly approach, with a sense of humour and a problem-solving mindset.
- High attention to detail and the ability to meet deadlines.
- The motivation to work both independently and as part of a team.

**Performance Expectations**
- Deliver tasks accurately and on time.
- Build strong, professional relationships with clients, suppliers, and team members.
- Meet or exceed agreed KPIs and contribute to the company’s growth goals.

**Why Join Us?**
- A supportive, social, and collaborative work environment.
- Opportunities for professional growth and development.
- Work with a respected company known for quality and service excellence.
- Be part of a team where your input is valued, and your success is celebrated.

Pay: $70,000.00 - $80,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Application Question(s):

- Tender management experience?
- B2B relationship experience?

Work Authorisation:

- Australia (required)

Work Location: In person

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