Allocations and Rostering Consultant

1 week ago

Eight Mile Plains, Australia PeopleIn Full time

Fun, fast-paced role, and environment
- 20-25 hours per week with excellent pay rates
- Immediate start located in brand new office in Eight Mile Plains

**About the role**
First Choice Care is seeking a vibrant team member with a great customer service background to join their allocations team in a casual position based at Eight Mile Plains.

Our hours of operations are 04:15-23:45/365 days a year and you will be on a rolling roster; inclusive on weekdays, weekends, and public holidays
- say hello to flexibility and a great work/life balance

Your responsibilities will include:

- Taking and directing inbound calls
- Contacting nurses and updating availabilities in the rostering system
- Entering and filling shifts through the rostering system

**About you**
This role will require you to be a proactive individual with a positive attitude, outstanding work ethic and a genuine desire to be a great team member. Your previous experience within a call centre environment or working with rostering/allocations, will provide a great foundation for you to thrive in the position.

You will possess the following:

- Exceptional work ethic and reliability’
- Have a strong work ethic and a professional phone manner
- Be a team player with a high level of availability and flexibility to work early, late and weekend shifts as required
- Ability to build effective working relationships with colleagues, nurses, and clients
- Capability and willingness to learn new systems and processes

**Who we are**
First Choice Care place trained clinical staff and assistant’s-in-nursing (AINs) into ad-hoc and contract placements across Queensland. Our clients are the largest public and private health groups in Australia, and we are driven by a culture of honesty, accountability and placing people before profits.

Our agency promotes a respectful and supportive environment for all our staff. We recognise our amazing staff have helped us become the successful agency we are today.

**What we offer**
- The opportunity to work with a market leader and make a difference in the healthcare sector
- Work with a team where your contribution is truly valued
- Competitive hourly rate
- Opportunity for career growth and development as the business expands nationally

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