Allocations Consultant Customer Service Officer

2 days ago

Eight Mile Plains, Australia PeopleIn Full time

Make a difference working in the healthcare industry
- Multiple opportunities working in a fun, fast-paced environment
- Casual role (20-25 hours per week), with an immediate start and great pay rates

**About the role**
We are seeking an experienced customer service superstar to join our friendly Allocations Team based in Eight Mile Plains. If you are a high performer who is successful in what you do, this could be the opportunity for you.

This is a casual position within our existing exceptional Allocations Team Our hours of operation are 04:15 - 23:45/365 days a year and you will be required to work on a rolling roster; inclusive of weekdays, weekends and public holidays.

Your responsibilities will include:

- Taking and directing inbound calls
- Contacting nurses and updating availabilities in the rostering system
- Entering and filling shifts through the rostering system

**About you**
You will be a self-starter with a positive attitude, outstanding work ethic and a genuine desire to learn. Your previous experience within the Healthcare sector or working in a call centre environment will provide you with a great foundation for success.

You will possess the following:

- Exceptional work ethic and reliability
- Have a strong work ethic and a professional phone manner
- Be a team player with a high level of availability and flexibility to work early, late and weekend shifts as required
- Ability to build effective working relationships with colleagues, nurses and clients
- Capability and willingness to learn new systems and processes

**Who we are**
First Choice Care is a nursing agency that place trained clinical staff and assistant’s-in-nursing (AINs) into ad-hoc and contract placements across Queensland. Our clients are the largest public and private health groups in Australia, and we are driven by a culture of honesty, accountability and placing people before profits.

**What we offer**
- The opportunity to work with a market leader in the healthcare sector
- Work with a team where your contribution is truly valued
- Competitive hourly rate
- Opportunity for career growth and development as the business expands nationally

**How to apply

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