After Hours Allocations Consultant
2 weeks ago
No more commuting to the CBD - Stunning office in Eight Mile Plains
- Welcoming fun team - full training provided
- Casual role - Rotating roster - Work life balance
**Who we are**
First Choice Care offer casual Nursing and Midwifery roles for Registered Nurses, Midwives, Clinical Facilitators, Enrolled Nurses, Assistant in Nurses in metro, rural and remote locations across Queensland.
Our clients are the largest public and private health groups in Australia, and we are driven by a culture of honesty, accountability and placing people before profits. Our agency promotes a respectful and supportive environment for all our staff. We recognise our amazing staff have helped us become the successful agency we are today.
Our hours of operation are 4:15am - 11:45pm, 365 days a year and you will be required to work on a rolling roster;** **morning, afternoon/evening, weekends and public holidays - to be discussed and depending on your availability and preference.
We are seeking an experienced customer service superstar to join our friendly **Allocations Team** based in Eight Mile Plains. This is a casual and flexible role placing Metro (Brisbane based) shifts.
This role would suit those who have previous industry/allocations/scheduling/rostering experience.
The shifts available right now are predominantly evening and weekend shifts starting from 4:15pm including public holidays.
Flexible work arrangements can be discussed post training.
**The role;**
- Be the first point of contact for all inbound calls (clients and staff)
- Outbound calls to existing clients to fill shifts
- Taking staff availability for shifts & client bookings for shifts
- Accurate data entry
- Contacting nurses and updating availabilities in the rostering system
- Entering and filling shifts through the rostering system
**What we offer;**
- Full training provided, a welcoming team and stunning office located in Eight Mile Plains
- The opportunity to work with a market leader in the healthcare sector
- Work with a team where your contribution is truly valued
- Competitive hourly rate
**About you**
You will be a self starter with a positive attitude, outstanding work ethic and a genuine desire to learn. Your professional phone manner will see you easily build rapport with clients and nurses providing a positive experience with every interaction.
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