Client & Provider Advocacy Officer

17 hours ago


Adelaide CBD, Australia My Plan Manager Full time

**Role overview**

We are recruiting a Client & Provider Advocacy Officer to redefine service excellence and ensure our clients and disability service providers receive the services they expect from the leading Plan Manager.

As an experienced service professional each day will bring a new opportunity to provide quality client-centred service and ensure invoices are processed in line with service standards, retain clients by identifying root causes and delivering solutions to client feedback using your exceptional problem solving and communication skills, engage with and proactively support disability service providers to present invoices in line with NDIS requirements and work proactively with providers ensuring a single point resolution to client needs.

**About you**

You are a passionate problem-solver. You recognise that every client is different, which helps you deliver innovative experiences. You are driven to exceed targets and thrive in a structured, fast-paced environment. Your ability to multi-task, type and talk simultaneously will assist you to quickly meet our client’s needs. A resilient person with a positive outlook to your work is essential to remain adaptable and flexible as our business continues to grow. To be successful in this role you'll have:

- Relevant experience in a customer service environment
- Previous administrative experience with a high attention to detail
- Ability to build relationships and connect with clients to really understand individual needs
- Proven ability to work collaboratively as part of a team
- Flexibility with rostering and availability

**What’s on offer**

We will provide you with all the tools, resources and support that you need to succeed. Following your initial training, you will be partnered with an experience team member to support your learning.

We are offering:

- Ongoing training and upskilling programs
- Support and guidance to help you reach your potential

My Plan Manager embraces equal opportunity and promotes diversity by recognising the worth that every individual brings to our workplace and to society in general. We encourage people with disability, Aboriginal and Torres Strait Islander peoples, and people of all backgrounds, ages, gender, and sexual orientation to apply.

Please note - screening and interviews may commence prior to closing date.



  • Adelaide Region SA, Australia AMP Limited Full time

    **The opportunity** The North Service Centre (NSC) is an integral part of servicing AMP’s North platform, and the Customer Service Consultant role encompasses contact centre duties to deliver a superior level of service to AMP’s advisers and clients. **How you will make an impact** - Provide a high level of end-to-end customer service financial...


  • Adelaide, Australia Australian Council of Trade Unions (ACTU) Full time

    **Position Description** SA Unions is the United Trades and Labor Council of SA, representing the South Australian union movement and over 160,000 members across our state, Since 1894, our history is rich. It has been our advocacy and dogged campaigning for almost a century and a half that has been responsible for the huge leaps forward in the living...


  • Adelaide, South Australia Australian Council of Trade Unions (ACTU) Full time $77,147 - $96,434 per year

    Position Description SA Unions is the United Trades and Labor Council of SA, representing the South Australian union movement and over 160,000 members across our state,Since 1894, our history is rich. It has been our advocacy and dogged campaigning for almost a century and a half that has been responsible for the huge leaps forward in the living conditions...


  • Adelaide Region SA, Australia AMP Limited Full time

    **The opportunity** The next induction role starts on Monday 10th July and there are opportunities based in Sydney, Melbourne, Adelaide and Brisbane. You will need to attend the first few weeks of training on a full-time basis, but flexible working options may be available including part-time hours, condensed hours, job share or early/late shifts around the...


  • Adelaide CBD, Australia CSG Talent Full time

    **Client Services Officer** **Location**:Greenhill Road - Free on-site parking - Manageable workloads - Great team culture **Introducing our client** Our client is a self-licensed, forward thinking, and progressive financial planning business based in Parkside. Putting the client at the centre of all that they do, our client offers a bespoke service...


  • Adelaide Region SA, Australia Medical Insurance Group Australia (MIGA) Full time

    **About our business** With a history spanning 120 years, we are proud and passionate about the service and support we provide to our clients. As a leading, national medical indemnity insurer to the healthcare profession, we play a significant role in protecting and supporting our clients in their practice of medicine. MIGA provides insurance protection...

  • Client Executive

    17 hours ago


    Adelaide CBD, Australia Aon Corporation Full time

    Posting Description: - Join a leading, global organization with long-term career opportunities - Gain experience working with experienced brokers on Corporate accounts with a global reach - Full time permanent opportunity based in Adelaide **Client Executive, Global & Corporate** Due to significant growth we are seeking for a Client Executive to join our...

  • Scheduler

    2 weeks ago


    Adelaide CBD, Australia Maxima Full time

    Full time casual with a view to go permanent - Adelaide office location - $34.58/hour + super **About the role**: Our client is a large, Australian-owned company who is looking to employ a full-time Scheduler in their Adelaide office, who is well organised, has a strong attention to detail, good communication and customer service skills for an immediate...


  • Adelaide CBD, Australia Rapid Global Full time

    **Are you keen to join an innovative, market-leading Tech company?** **Great opportunity** for a Client Services Professional to join** **Rapid Global's fun and friendly Client Services team!** **About Rapid** Leading global companies continue to choose Rapid Global to support/manage their compliance, safety and risk management processes with their staff,...


  • Adelaide Region SA, Australia SULLIVAN Consulting Full time

    Join a well-known advocacy services organisation - Oversee the organisation's strategic direction - Great opportunity within a positive environment and a supportive team **CHIEF EXECUTIVE OFFICER (Part Time)** **Organisation Overview** Advocacy for Disability Access and Inclusion (ADAI) provides individual and family advocacy services to people with...