Technical Analyst

**The Role**

Working as an integral part of the Technical Analyst team, you will provide analysis of business requirements to produce functional specifications for required system changes. Assist the business and technical stakeholders with clarifying requirements and identifying alternative solutions. Support the development and testing team members throughout the System Development Life Cycle.
- **Newly created Permanent role**:

- **Location Flexible : Parramatta or Melbourne based
**Key Accountabilities and main responsibilities**
- Liaise with key technical Stakeholders (Solution Consultants, developers) to provide expertise, and to seek clarification on existing system design and proceed with proposing solutions and producing functional specifications.
- Provide specialist expertise on a specification design criteria to developers and test analysts for all core and supported Systems.
- Arrange and chair Business and Technical meetings, where required, to facilitate technical solution outcomes.
- Ensure solution design meets business requirements and solution is understood by Technical Development and Test Teams.
- Perform peer review and sign-off of business and technical SDLC deliverables for other team members.
- Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against.
- Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries and escalated Production Support issues and conduct root cause analysis.
- Investigate and consult on pragmatic alternatives for short, medium and long term solutions to a problem.
- Complete Traceability and/or data mapping matrixes as part of Solution Design alignment with Business Requirements and other IT delivery teams, as required.
- Be proactive in identifying and implementing improvements to processes and procedures within the team and greater IT group.
- Logging and accessing technical solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications.SQL query writing to support analysis tasks.

**Experience & Personal Attributes**
- Business and Technical Analysis experience and/or product knowledge in Superannuation, Insurance, Managed Funds and Registry Services highly desirable.
- Knowledge of IT systems and software development cycles is highly desirable.
- Excellent verbal and written communication skills.
- Experience working in an outsourced or offshored environment.Tertiary Qualifications in IT or a related field highly desirable.

**Some of our Employment Benefits**
- FlexiWorks - enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and MicrosoftNovated Car Leasing

**We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

**How to apply**

MUFG Pension & Market Services is a global, digitally enabled business connecting millions of people with their assets - safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fu