Configuration Analyst

**Overview**
- Working as an integral part of the Configuration Analyst team, you will provide analysis of business requirements and where necessary production business requirements in order to develop configuration specifications for required system changes. Assist the business with clarifying requirements and identifying alternative solutions. Support the Business Analyst, Technical Analyst, Development and Test team members throughout the System Development Life Cycle (SDLC).

**Key Accountabilities and main responsibilities**
- Strategic Focus
- Build, test and document specifications for configurations system changes.
- Provide specialist expertise on configuration design criteria to Business, Technical Analysts,
- developers and test analysts for all supported Systems.
- Attend Business and Technical meetings, where required, to facilitate or understand configuration solution outcomes.
- Complete Business Requirements where necessary and produce Configuration Specifications.
- Ensure configuration solution design meets business requirements and solution is understood by Business, Technical Development and Test Teams.Perform peer review and sign
- off Configuration SDLC deliverables for other team members both before release and after production implementation.
- Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against.
- Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries.
- Assist with escalated Production Support issues and conduct root cause analysis.
- Investigate and consult on pragmatic alternatives for short, medium, and long-term solutions to a problem.
- Be proactive in identifying and implementing improvements to processes and procedures within the team.
- Manage and balance client and stakeholder expectations and report and escalate where needed.
- Work and collaborate with third and/or vendor parties to deliver integrated system solutions.
- Logging and accessing configuration solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications.SQL query writing to support analysis and implementation tasks.**Experience & Personal Attributes**
- 3 or more years BA / Administration experience in Superannuation and/or Insurance.
- Business and/or Business Analysis product knowledge in Superannuation, Pension, Defined Benefit and Redundancy Funds highly desirable.
- Experience in IT or a related area desirable.
- Working knowledge of MS office products.
- Adaptability to working hours in order to meet business needs.
- Excellent verbal and written communication skills.
- Experience working in an outsourced or offshored environment.
- Demonstrated understanding of business drivers impacting IT systems.
- Tertiary qualifications or equivalent experience in IT or a related field.

**Some of our Employment Benefits**
- FlexiWorks - enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and MicrosoftNovated Car Leasing

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

**How to apply**

MUFG Pension & Market Services is a global, digitally enabled business connecting millions of people with their assets - safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertis