Administration Officer

**Administration Officer**
- Short Term 3 months assignment
- Full time-38 hours per week
- Based in Dandenong, Victoria
- Pay Rate: $36.21
- Local Government

**Position Objectives**
- To provide efficient, accurate administrative support by registering and maintaining Building permit records on Council's corporate data system,
- To provide assistance in maintaining the computerised database within building & compliance services.
- To provide a level of customer service that consistently meets or exceeds our communities' expectations
- To provide administrative services for Planning Compliance as well as Public Health

**Key Responsibility**

Main areas of responsibilities will include but is not limited to:

- Provide timely written response to solicitor's requests for building permit information answered in a timely and efficient manner and meet our service standard of 7 business days.
- Building permits and certificates lodged by private Building surveyors and internal issued permits are accurately recorded and filed within councils systems.
- Lodgement of permits recorded accurately on P&R meeting our service standard of 7 business days.
- Answer phone calls enquiries within services standard timelines of 3 days achieved in an efficient and courteous manner giving accurate information when knowledge permits and refer technical questions to appropriate persons within the Building Services, Public Health & Planning Compliance department or City Planning Design & Amenity Directorate.
- Internal mail distribution and general office administration duties,
- Order and maintain supply of office stationary supplies.
- Research, locate and retrieve copies of relevant permit information as requested by applicants
- Provide timely written response to builder/building surveyors for requests for property information in a courteous and efficient manner.
- To provide administrative services for Building & Compliance Services department.
- Renew Streatrader registrations via the web based platform including printing of letters, raising fees and issuing certificates.
- Update and maintain accurate information on external web platform databases such as the CAV Rooming House Register and DHHS Streatrader register.

**Qualifications and Experience (Key Selection Criteria)**
- Certificate IV in Business Administration or alternatively relevant knowledge and skills gained through on[1]the-job training. Relevant experience and skills should include demonstrated knowledge and interpretation of the Building Act 1993 and Building Regulations or Public Health or Planning Compliance related to administration processes.
- Demonstrated ability to work in a team environment and gain the cooperation and assistance of other team members, Council management and staff.
- Demonstrated high level of customer service skills in order to communicate effectively and efficiently with the external customers and providing excellent customer service
- Demonstrated planning and organisational skills to manage one's own workload as well as the ability to develop and maintain efficient and effective office systems.
- Demonstrated ability to use initiative to continually review and where necessary contribute to improving administration procedures and processes
- The above position is open only to applicants who have a current right to work in Australia. _
- Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply._
- Apply

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