Trainee Customer Service and Administration Officer

3 days ago

Bundall, Australia SSKB Body Corporate Management Pty Ltd Full time

Have you been considering a career change but don’t know where to start?

Strata (body corporate management) is a growing and thriving industry that provides a stable and rewarding long-term career. It is not always an industry that springs to mind, unlike real estate and property management, but those working in Strata find that they obtain a highly valued skill set.

SSKB is looking to foster and develop someone who’s looking to kickstart their administration career. We offer stability, growth and career progression commencing as a customer service and administration officer. Based in our Gold Coast head office, we are looking for our next superstar to nurture and progress through the company.

**The Position**

Comprehensive training and mentoring by a supportive team will be provided as you will need to be prepared to gain an understanding of the Body Corporate & Community Management Act for Qld and Owners Corporation Acts for NSW and VIC.

The industry specific programs we use are designed to work in conjunction with relevant Body Corporate legislation to ensure your ongoing success.

This is a unique, fast paced working environment in a friendly and supportive team.

**About You**

To be successful you will be able to show that you possess:

- An excellent telephone manner and communication skills
- The ability to develop strong interpersonal relationships with the team, other departments, and offices
- An eye for detail and be a bit of a perfectionist
- An enquiring mind to identify and solve procedural and system questions
- The ability to assist with management of various centralised functions which are the responsibility of the team
- Advanced computer skills in software systems and generally technology savvy
- Excellent keyboard skills and knowledge of Microsoft Outlook, Excel, and Word

Above all, you will be a dedicated team player who considers customer service a high priority, both internally and externally.

We offer career progression and extensive industry specific training and ongoing education. With over 100 team members, we have an inclusive, diverse, and friendly professional services office and truly appreciate each and every team member.

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