Customer Service Officer

5 days ago

Bundall, Australia AMA Group Non-Drive Full time

Join an industry leader in Collision Repair and start your Customer Service career
- Permanent position - Monday to Friday
- Welcoming team and supportive environment

Mark McHugh Bodyworks caters for high-end vehicles and has a high-performing culture to match. 13 staff work together as a team, in clean new facilities. The manager supports everyone to maintain a healthy work/life balance, and the site is equipped with all the latest repair equipment, so the team can continue to deliver excellent results to customers.

**The Opportunity**:
We have an exciting opportunity for Customer Service Officer to join the team at Mark McHugh Bodyworks, Bundall.

Permanent position, Monday to Friday.

Do you have a passion for delivering quality customer service? Our Customer Service Officer's support our wider workshop team and provide a high level of service to our customer base.

If you enjoy a varied role, where no two days are the same and/or are wanting to start your career then this may be for you

School leavers encouraged to apply. Training available.

**Role responsibilities**:

- Ensuring the environment is always customer friendly
- Greeting customers on arrival.
- Keeping our customers informed about the repair process and anticipated completion dates for their vehicles
- Contacting customer to ensure that they are satisfied with the AMA experience
- Supporting management with inventory (parts, paint, consumables etc)
- Liaise with insurance providers regarding claims/repairs

Does this sound like you?
- Proven experience within a Customer Service position
- Highly professional and personable with strong relationship building skills
- Strong systems experience and competent computer abilities
- Excellent verbal and written communication skills
- Ability to meet strict deadlines
- Able to work effectively and collaboratively with the team

**Benefits**:

- Reward & recognition
- Career development and training
- Referral bonus for recommending a friend to work with us
- Discounts on parts and tools
- Uniforms
- 24/7 professional counselling for Team members and their immediate families
- We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers._

**_ No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW._**:
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