Retail Customer Service Officer

3 days ago

Bundall, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**:

- Casual Position
- Work a rotating roster - shifts between 8:45am - 5:06pm Monday to Friday
- 12 week paid part tiome training program
- Working across our Helensvale, Pacific Fair, Runaway Bay, Southport and Surfers Paradise locations

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Retail Customer Service Officer

    3 days ago

    Bundall, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service Officer

    2 weeks ago

    Bundall, Australia AMA Collision Full time

    Permanent, full-time position. Monday to Friday - Join and industry leader in automotive repair and grow your career - Long term position with a great team and supportive environment. Mark McHugh Bodyworks caters for high-end vehicles and has a high-performing culture to match. 13 staff work together as a team, in clean new facilities. The manager supports...

  • Customer Service

    12 hours ago

    Bundall, Australia Integrated Human Resourcing Full time

    **The Position** Based in Bundall, we are looking for a full-time customer service / administration professional to join our customer service team on a full-time basis. Comprehensive training by a supportive team will be provided as you will need to be prepared to gain an understanding of the Body Corporate & Community Management Act for Qld and Owners...

  • Retail Assistant

    2 weeks ago

    Bundall, Australia Cyrus Rugs Full time

    **About Cyrus Rugs** Family owned and run for over 30 years, Cyrus Rugs fosters a friendly and encouraging environment between staff across all of our retail stores. We believe that behind every successful business is a great team and invite you to join ours! With 20 stores around QLD & NSW we are Australia's leading rug retailer. We are currently looking...

  • Retail Assistant

    12 hours ago

    Bundall, Australia Cyrus Rugs Full time

    **About Cyrus Rugs** Family owned and run for over 30 years, Cyrus Rugs fosters a friendly and encouraging environment between staff across all of our retail stores. We believe that behind every successful business is a great team and invite you to join ours! With 20 stores around QLD & NSW we are Australia's leading rug retailer. We are currently looking...

  • Retail Sales Assistant

    3 days ago

    Bundall, Australia Howards Storage World Full time

    **About the Role** With over 35 company and franchised retail locations across Australia plus a thriving online business, we are growing and are looking for superstars to join our team. We are looking for an experienced **sales advisor** for our Bundall Store. You will be a natural in customer service and a background in retail, experience in achieving...

  • Retail Sales Assistant

    2 weeks ago

    Bundall, Australia Howards Storage World Full time

    **About the Role** With over 35 company and franchised retail locations across Australia plus a thriving online business, we are growing and are looking for superstars to join our team. We are looking for an experienced **sales advisor** for our Bundall Store. You will be a natural in customer service and a background in retail, experience in achieving...

  • Customer Service

    3 days ago

    Bundall, Australia Rio Vista Seafoods Full time

    Sorrento seafoods is looking for customer service and food preparation staff. Position includes taking customer orders and food preparation. Would suit a uni or high school student as we are able to work around other commitments. **Job Type**: Casual **Benefits**: - Employee discount Schedule: - Afternoon shift - Flexible hours - Weekend...

  • Retail Manager

    3 days ago

    Bundall, Australia KASHISH SALES PTY LTD Full time

    **Name-** Kashish Sales Pty Ltd **Location**:Bundall, QLD 4217 **Salary**:$75,000 a year Plus Superannuation **Work Type**: Permanent, Full-time **Date**: 07/02/2025 Kashish Sales Pty Ltd trading as A2Z Furniture is an Australian-owned, family run business established in 2013. At The A2Z Furniture, our goal is to offer you the finest quality furniture...

  • Sales Customer Service(Party Shop)

    5 days ago

    Bundall, Australia Big Party Oz Full time

    Full Time - Bundall Gold Coast QLD - Closes: July 24, 2025 **Job Categories**: Retail/Wholesale | Sales/Business Development | Other **Big Party Oz** **Job Summary**: Ready for an immediate start Fit and healthy Punctual and reliable Vibrant and fun-loving Immediate start **Experience Required**: Experienced Are you energetic, vibrant, creative, have a...