Case Manager

2 weeks ago

Sydney Central Business District, Australia EML Full time

**Case Manager**:
NSW - Sydney CBD Life Insurance Full Time

EML are committed having the lowest caseloads in the industry, as well priding itself on it's culture and supporting employee professional development.

**WHY EML?**

At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams.

We truly support each other and offer competitive benefits, flexible hours and work from home arrangements. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

**_ Here are just some of the employee benefits we offer at EML:_**
- A diverse and collaborative team culture like no other
- Flexibility to work from home to support work/life balance
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Comprehensive learning and development opportunities to help you reach your full potential
- Access to support and counselling services with work or personal matters, through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Entitlement to annual company incentive scheme + salary reviews
- Up to 16 weeks paid parental leave, plus super

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**THE ROLE**

As part of our diverse team based in **Sydney, George Street**, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

As part of the NSW CTP team, you will be part of the wider CTP business unit that includes teams in South Australia and Victoria jurisdictions.

This is a Case Manager role undertaking full end to end case management under the 2017 NSW CTP scheme. Yes that is right - no tail MACA claims.

To be successful in this role you would demonstrate an ability to be utilise best practice case management skills while managing a caseload of claims within the legislation.

This will be a **permanent** position based in the **Sydney office**.

**YOUR RESPONSIBILITIES**
- Managing a portfolio of CTP claims
- Collaborating with stakeholders to deliver personalised claims management strategies that support the achievement of high quality outcomes
- Working in accordance with relevant legislative and regulatory requirements and internal policies and procedures
- Providing a service experience that is tailored, effective and client focused.

**ABOUT YOU**
- Demonstrated experience in claims management
- Personal injury experience in alternative schemes is also highly desirable
- An empathetic, resilient, and motivational approach to provide customer centric support;
- A driven professional with highly developed written and verbal communication skills, outstanding organisational and coordination skills;
- Positive attitude and a willingness to learn;
- Sound analytical, problem solving and decision making skills;
- Strong stakeholder engagement and management;
- Be outcome/results focused

**ABOUT EML

  • Case Manager

    4 days ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive benefits,...

  • Case Manager

    2 weeks ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time **THE ROLE** As part of our diverse team based in **Sydney**, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose. Joining our team of case managers will be both rewarding and fulfilling as you...

  • Case Manager, Ctp

    7 days ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager, CTP**: NSW - Sydney CBD CTP Full Time - **Can you imagine having your CTP case load fixed at no more than 50 claims?**: - **Do you have a strong CTP background and a passion for helping people?**: - **Do you thrive managing a fast-paced portfolio of personal injury claims?**: - **If the answer is yes, then we have an exciting permanent...

  • Aps6 Case Management

    1 week ago

    Brisbane Central Business District, Australia HAYS Full time

    Federal government opportunity in the community sector space! **Your new company** Join an independent Federal Government agency dedicated to improving the safety and quality of services provided to those living with significant or permanent disabilities. **Your new role** As the APS6 Case Management Officer, you will have delegated authority and...

  • Aps5 Case Management Support

    2 weeks ago

    Sydney Central Business District, Australia HAYS Full time

    APS5 Case Management | Multiple Roles Available | Surry Hills or Paramatta | 12 Month Contract **Your new company** This independent statutory authority, established by the Australian Federal Government, is seeking multiple Case Managers to join them for a 12-month period. **Your new role** You will undertake end to end case management activities,...

  • Case Manager

    4 days ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time - **Join a friendly and vibrant organisation and build a career with us!!**: - **Utilize your contact centre/disability support experience to help people get their lives back**: - **Fully paid training to set you up for success in the workers compensation industry** EML is a leading...

  • Case Manager

    6 days ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time **Join Australia’s Top Insurance Employer 2021 and be part of a Collaborative & Inclusive team at EML!!** **If you have Customer Service Experience and want to make difference in peoples lives this role is for you !!** - **Help injured Police, Health and Emergency Service workers get their...

  • Case Manager

    1 week ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time **If you have Customer Service Experience and want to make difference in people's lives this role is for you!!** - **Help injured Police, Emergency Services or Health workers get their lives **back.**: - **No Industry Experience needed, fully paid training to be provided.**: - **Competitive...

  • Case Manager

    15 hours ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time **If you have Customer Service Experience and want to make difference in peoples lives this role is for you !!** **Join Australia’s Top Insurance Employer 2021 and be part of a Collaborative & Inclusive team at EML!!** - **Help injured Police, Emergency Services and Health workers get...

  • Case Manager

    2 weeks ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive benefits,...