Case Manager- Trinity Insurance

2 days ago

Sydney Central Business District, Australia EML Full time

**Case Manager
- Trinity Insurance**:
NSW - Sydney CBD Workers Compensation Full Time

**WHY EML?**

At EML we share a common purpose of helping people get their lives back. We have a committed team of people striving for customer excellence in the way we support people to recover from illness or injury and return to productive work.

We truly support each other and offer competitive benefits, flexible hours and work from home arrangements. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

**_ Here are just some of the employee benefits we offer at EML:_**
- A diverse and collaborative team culture like no other
- Flexibility to work from home to support work/life balance
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Comprehensive learning and development opportunities to help you reach your full potential
- Access to support and counselling services with work or personal matters, through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Entitlement to annual company incentive scheme + salary reviews
- Up to 16 weeks paid parental leave, plus super

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**THE ROLE**

This is an exciting opportunity for experienced Case Managers to transition to Trinity and work with one of EML’s Specialised Insurance business specialising in Catholic Churches and their associated institutions. This unique portfolio provides a rewarding and challenging opportunity in the NSW Workers Compensation Scheme.

As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process. This may include determining the claim liability, managing treatment, processing payments, attending case conferences and implementing recovery and return to work outcomes. Your empathetic and supportive approach will help injured workers navigate the recovery journey with confidence.

In our supportive environment, you'll have ample opportunities for career progression and growth.

These will be **permanent**, **full-time** positions based in the **Sydney CBD **office, with flexibility to work from home.

**ABOUT YOU**
- Extensive insurance claims management experience preferred
- You will be comfortable having difficult conversations, in a supportive and empathetic manner
- Ability to work well within a team and thrive in a fast-paced environment
- Proactive, self-motivated and can think creatively when engaging with stakeholders
- Resilient and ability to work well under pressure
- Passionate about our purpose of helping people get their lives back

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, **please.

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