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Product Support Representative

2 weeks ago

Dandenong, Australia Hitachi Construction Machinery Full time

**About Us**

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.

**The Opportunity**

Based at our Dandenong branch, we are currently seeking a driven and mechanically minded sales professional to join our team as a Product Support Representative. In this role, your day-to-day will involve selling market leading products and services across the Hitachi and Bell product range.

**Your responsibilities will include**:

- Establishing and maintaining successful working relationships with customers
- Promotion of the Hitachi range of parts and service solutions to achieve budgeted sales targets
- Identify areas for business growth and develop suitable strategies to generate parts and service sales
- Working to a customer call cycle and actively building parts & service quotes tailored to customers’ needs
- Efficiently liaise with current and potential customer base with accurate reporting of activity, sales, prospects and market activity
- Ensuring that all interactions with customers and internal stakeholders are conducted professionally and all requests are followed up as required

**To be successful in this role, you will need**:

- Mechanical or Electrical trade qualification within the construction/earthmoving industry is preferred
- Technical understanding of earthmoving & construction equipment is an advantage
- Genuine desire to deliver Hitachi's promise of Total Customer Satisfaction as you develop and maintain positive relationships with customers
- A motivated and ambitious commitment to meet and exceed sales targets
- Self-motivated and the ability to work autonomously
- A current driver’s licence

**Hitachi Benefits - What’s in it for you?**
- ** Rewarding Salary Package**: Earn up to $120K OTE Package depending on experience (Base + super + commission structure + company car)
- ** Employee Rewards**: Exclusive staff discounts on a range of goods and services through our Employee Orange Benefits Program
- ** Career**: Permanent Full Time Position in a leading OEM with long term job security
- ** Culture**: Supportive management who value your input in finding new and improved ways to achieving success
- ** Health**: Discounted Medibank health insurance policy + EAP to support our employees and their families
- ** Employee Referral Program**: Successfully refer a friend and earn cash
- ** Paid Parental Leave Company Policy**:

- ** Professional Development**: OEM training and opportunities for upskilling with real career progression opportunities
- Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and wholeheartedly value diversity at our company._

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