Account Executive

1 week ago

North Sydney, Australia Total Synergy Full time

**Account Executive**

**About us**

Total Synergy is a private-equity-backed global software business providing project management software for architecture and engineering consultancies. Our goal is to give people in the AEC industry #MoreTimeForDesign. Operating in Australia, the UK and now the US, our people enable us to make a difference every day to our customers

**The rol**e

Our Account Executive's act as the vital link between Total Synergy and our customers, primarily focusing on building and maintaining strong relationships to drive sales growth. Responsible for understanding customer needs, they develop tailored solutions, present product offerings, and negotiate contracts to maximise customer satisfaction and retention.

You will collaborate with internal teams to ensure seamless service delivery and gather market insights to inform strategic decisions.

**Key responsibilities as Account Executive (SMB)**
- **Lead Genera**tion: Identify potential clients and generate new business opportunities through networking, cold calling, and referrals
- **Time Manage**ment: Prioritise and manage multiple accounts and tasks efficiently to meet deadlines and objectives
- **Reporting & Forecas**ting: Maintain accurate records of sales activities, client interactions, and pipeline status. Provide regular sales reports and forecasts to your manger
- **Collaborati**on; Work closely with marketing, customer service, and product development teams to ensure alignment on client needs and company offerings
- **Continuous Lear**ning: Stay updated on industry trends, product knowledge, and sales techniques to remain competitive and effective

**Requirements**:

- Previous demonstrated success in sales, preferably in an SMB or SAAS environment
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients
- Strong problem-solving abilities and a customer-centric mindset
- Ability to work independently and in a team-oriented environment
- Proficiency in CRM software and Microsoft Office Suite
- Bachelor's degree in business, Marketing, or a related field (preferred not essential)

**Why join us?**
- Annual day off on your work anniversary/ Volunteering days
- Annual learning and development budget
- $1000 WFH set up allowance
- Flexible working - we offer a full hybrid model across all our locations
- Plus many more benefits that will be rolled out in 2025 as we continue our growth plans

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