Duty Manager

15 hours ago

St Marys, Australia St Marys Diggers & Band Club Full time

**Duty Manager (full-time)**

**St Marys Diggers & Band Club Group**

Our amazing clubs are situated in St Marys, the heart of Western Sydney. Comprising of 2 clubs the Group spans across 2 sites incorporating St Marys RSL & Ex-Serviceman’s Club and St Marys Band Club. We support our local community by employing over 65 staff and boasting a membership of more than 18,000 members.

**What are we looking for?**

An experienced Duty Manager that is dedicated to work in a team environment. This position is situated over our two clubs.

**Your responsibilities include**:

- Managing the day-to-day operations
- Ensuring exceptional customer service standards are met
- Effectively managing and leading an experienced team
- Maintaining a safe environment for our staff, members and guests
- Ensuring compliance with the registered Clubs Act, RSA and RCG policies and other relevant legislation
- Ensuring the Club's policies & procedures are met
- Interacting with Regulators and NSW Police as required
- Managing our cash room

**About you**:
The successful applicate will have:

- Previous experience as a Club Duty Manager or Supervisor
- A passion for the service industry.
- Exceptional presentation and grooming
- Outstanding communication both written and oral
- Strong leadership skills
- A proactive approach to conflict resolution
- Sound knowledge of gaming machines, TAB along with Keno & F&B operations
- Exemplary cash handing capabilities
- Current NSW RSA and RCG certifications.
- Full availability to work nights, days, weekends and public holidays.

St Marys Diggers and Band Club employees enjoy a friendly and professional working environment, staff incentives, benefits and competitive salaries.

**Salary**: From $71,000.00 per year

Schedule:

- Day shift
- Evening shift
- Rotating roster
- Weekend availability

Ability to commute/relocate:

- St Marys, NSW 2760: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

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