Full Time Duty Manager

2 weeks ago

St Marys, Australia St Marys Diggers & Band Club Full time

**Duty Manager (full-time)**

**St Marys Diggers & Band Club Group**

Comprising of 2 clubs the St Marys Diggers & Band Club Group spans across two sites incorporating St Marys RSL & Ex-Serviceman’s Club and St Marys Band Club - these two Clubs are situated just 2km apart. We support our local community by employing over 80 staff, with a membership of more than 18,000 members & ongoing relationships with many charitable organisations in the local area.

**What are we looking for?**

An enthusiastic fulltime Duty Manager that is dedicated to work in a team environment. This position is situated over our two clubs.

**Your responsibilities include**:

- Managing the day-to-day Club Operations
- Ensuring exceptional customer service standards are met
- Effectively managing and leading an experienced team
- Maintaining a safe and welcoming environment for our staff, members & guests
- Ensuring compliance with the relevant legislation (Registered Clubs Act, Liquor Act, Gaming Machine Regulations, etc)
- Ensuring the Club's policies and procedures are adhered to at all times
- Interacting with Regulators and NSW Police as required
- Managing the Cash Room and balancing the Safe

**The successful applicate will have**:

- Experience or demonstrated skills in leadership
- A proactive approach to conflict resolution
- Strong leadership skills
- Sound knowledge of all Club operations, including but not limited to, knowledge about gaming machines, TAB, Keno, food, beverage and reception
- Exemplary cash handling capabilities
- Strong customer service skills
- Effective communication skills
- Demonstrated strong work ethic
- Impeccable grooming and presentation
- Current NSW RSA/ARCG Certifications
- Full availability to work nights, days, weekends and public holidays

Pay: $78,000.00 - $85,000.00 per year

**Benefits**:

- Extended annual leave

Schedule:

- Afternoon shift
- Monday to Friday
- Morning shift
- Night shift
- Public holidays
- Rotating roster
- Weekend availability

Application Question(s):

- Why do you believe you will be a good fit for this role?
- What are three of your strengths that you will bring to the role here?
- What makes you passionate about the hospitality industry?

**Experience**:

- Club / Pub: 2 years (preferred)
- Leadership: 1 year (preferred)

Licence/Certification:

- RSA (required)
- First Aid Certification (required)
- ARCG (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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