Customer Experience Specialist

2 days ago

Pakenham, Australia bravoauto Full time

**Who are we?**

At bravoauto our core purpose is to create an incredible customer experience for the most iconic car brands in the world. We are committed to putting our customers first every time, every day, everywhere. We promise to offer more choice, more transparency, more value, more support and most of all, more of everything our customers expect. Our goal is to exceed our customers’ expectations. With a congratulatory 'bravo', we celebrate every potential customer for making the great decision to buy from bravoauto.

**Our core values at bravoauto are**:
**Choice** - With hundreds of used cars for you to choose from, the choice is yours. We’ve made buying a car a whole lot easier.

**Value**:

- There are absolutely no hidden fees - the price you see is the price you will pay. We'll also offer you competitive servicing costs with our service plans. We will offer you everything you expect and more.

**Security** - You'll receive a 7-day love it or swap it option as standard so that you can be sure your car meets your expectations. If it doesn't you can simply return the car if you don't like it. Rest assured, your car will be fully road-ready on collection after being inspected by our experienced technicians that have completed a thorough safety check.

These values provide a foundation for all team members to deliver exceptional customer experiences every day - experiences that customers buy and care for their car with confidence.

**Don’t have automotive experience? That’s completely fine because here is what we are looking for**:

- Previous experience in a retail environment where you have engaged and provided an exceptional customer experience face to face and online
- Ability to absorb information on our products and provide this product knowledge in service of our customers
- Demonstrates the ability to build rapport and strong relationships with our customers by managing test drives, delivery and handover and check in’s with the customer after purchase

**Why join us?**
- Enjoy more time doing that you love with additional days off including an extra 3 days of paid Family Leave every 3 years, plus 1 day each year of paid Volunteer Leave.
- Access to our employee benefits program including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa, financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.

  • Customer Experience

    3 days ago

    Pakenham, Victoria, Australia The Wolves Den Full time $60,000 - $100,000 per year

    Customer Experience & Sales Closer Join The Wolves Den - Where Passion Meets Purpose Are you a natural closer who thrives on creating an unforgettable client experience?Do you love the buzz of consults, hitting targets, and seeing your work directly fill the books?The Wolves Den Tattoo Studio is looking for a full-time legend to step into a hybrid Closer +...

  • Customer Experience Consultant

    2 weeks ago

    Pakenham, Australia Autoleague Full time

    Inbound & outbound sales calls - Uncapped commissions (OTE $130k) - Supportive team culture + training Carco Pakenham is a brand new used car dealership and part of Autoleague, one of Australia’s largest automotive groups with dealerships across Victoria, Queensland, and Western Australia. Representing trusted brands like Toyota, Mazda, Mitsubishi, Isuzu,...

  • Home Lending Specialist

    2 weeks ago

    Pakenham, Victoria, Australia Bendigo Bank Full time $80,000 - $120,000 per year

    It starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Home Lending Specialist is to deliver an exceptional experience by working with customers to meet their end-to-end...

  • Layouts/planogram Implementation Specialist

    2 weeks ago

    Pakenham, Australia SALESLINKGROUP Full time

    LAYOUTS/PLANOGRAM IMPLEMENTATION SPECIALIST ACROSS PAKENHAM REGION Do you have retail experience we have a positions available to service across Pakenham. Immediate start, to complete planograms in Coles and WW. Availability to assist in Bin Builds and Blitz Visits also essential. Note, its a condition of entry for suppliers to Coles and WW to be double...

  • Customer Advisor

    1 week ago

    Pakenham, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time, Permanent Part time **Region**: VIC- South East region **Branch Customer Advisor** - **Branch role in Pakenham**: - **Be supported to grow your career at NAB**: - **Learning is a daily part of the job**: - **Monday to Thursday 9-4.30 & Friday 9-5.30** Your job is just one part of your life. When you bring your skills,...

  • Customer Service Officer

    1 week ago

    Pakenham, Victoria, Australia Mesh & Bar Full time $60,000 - $90,000 per year

    About the role Mesh & Bar is seeking a dedicated Customer Service Officer to join our team in our Pakenham, VIC location. This full-time role will be responsible for providing outstanding customer support and ensuring customer satisfaction across all interactions. NOTE: This role is for a 1 year contract, replacing an existing role who will be taking...

  • Customer Service Officer

    2 weeks ago

    Pakenham, Australia Wall Street Full time

    Opportunity to grow and develop your career - Would suit entry level or someone with customer service experience - Be part of a fun and supportive team **T.C Boxes are expanding and looking for some outgoing and enthusiastic individuals to join their Customer Service team. If you know how to talk to people, can problem-solve and know your way around a...

  • Sales & Product Specialist

    2 weeks ago

    Pakenham, Australia Saferoads Full time

    **Key Focus Areas**: - Contribute to the achievement of the business plan and budget through the management of sales and product/project consulting - Maintain current customer base to continue product utilisation - Pursue and build relationships with potential customers - Achieve sustainable, profitable, growth, and market share targets - A disciplined...

  • Customer Service Officer

    2 weeks ago

    Pakenham, Australia Ausreo Full time

    **Introduction**: Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for: Our agility to provide superior service and...

  • Customer Support Advisor – Parts

    7 days ago

    Pakenham, Victoria, Australia Brandt Tractor Full time $60,000 - $90,000 per year

    ARE YOU PASSIONATE ABOUT FARMING AND BUILDING STRONG RELATIONSHIPS?This is not a traditional office-based role. You will actively engage on client sites to gain deep insights into their operations and ensure our solutions fully support their business requirements. Brandt has an opportunity for a Customer Support Advisor in Parts and Services to join our...