Customer Experience Consultant

3 days ago

Pakenham, Australia Autoleague Full time

Inbound & outbound sales calls
- Uncapped commissions (OTE $130k)
- Supportive team culture + training

Carco Pakenham is a brand new used car dealership and part of Autoleague, one of Australia’s largest automotive groups with dealerships across Victoria, Queensland, and Western Australia. Representing trusted brands like Toyota, Mazda, Mitsubishi, Isuzu, Hyundai, Kia, Volkswagen, and MG, we combine leading vehicles with exceptional customer service and state-of-the-art facilities.

Our mission is to deliver the best experience when buying a car, offering reliable, quality-checked vehicles while fostering long-lasting customer relationships.

We are looking for passionate, sales-focused individuals to join our growing team. In this phone-based role, you will engage with warm leads, build genuine relationships, and help customers find their perfect vehicle, all while contributing to a supportive, high-performing team.

**What You'll Be Doing**
- Handling a high volume of inbound and outbound calls to create and convert sales opportunities.
- Delivering exceptional customer experiences with confidence and professionalism.
- Following up on leads, nurturing relationships, and driving sales results.
- Introducing customers to our finance and aftercare options in a consultative, persuasive manner.
- Collaborating with your team to meet and exceed KPIs focused on sales performance, customer satisfaction, and engagement.

**What You’ll Bring**
- A hungry, driven mindset. You are motivated by results and excited to exceed targets.
- Exceptional salesmanship and the ability to influence and close over the phone.
- Self-motivation and the ability to drive yourself to succeed every day.
- A genuine people person who enjoys building relationships and working as part of a team.
- Experience in call centre sales, customer service, or retail. Automotive experience is a bonus but not essential.
- Excellent listening, communication, and problem-solving skills.
- A team-first attitude with resilience and adaptability.
- A current Driver’s Licence (essential).

**What You’ll Get**
- Base salary plus uncapped commissions (OTE $130k), your results your reward.
- A supportive team culture that celebrates wins and drives success together.
- Ongoing training and development to help you thrive in your role.
- Career progression opportunities within a respected automotive group.
- The chance to work with a dealership that is professional, high-performing, and passionate about what we do.

**Are You Ready to Drive Your Success?

  • Customer Experience

    12 hours ago

    Pakenham, Victoria, Australia The Wolves Den Full time $60,000 - $100,000 per year

    Customer Experience & Sales Closer Join The Wolves Den - Where Passion Meets Purpose Are you a natural closer who thrives on creating an unforgettable client experience?Do you love the buzz of consults, hitting targets, and seeing your work directly fill the books?The Wolves Den Tattoo Studio is looking for a full-time legend to step into a hybrid Closer +...

  • Sales Consultant

    7 days ago

    Pakenham, Australia Brandt Tractor Full time

    **ARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER?** As a business we are in an exciting growth phase, and we are looking Sales Consultant - Compact Construction Equipment to join our Pakenham Branch. **_What does the role look like?_** As a Compact Construction Equipment Territory Manager, you will bring enthusiasm and desire to learn to the table...

  • Administration Partner

    1 week ago

    Pakenham, Australia Everyday Independence Full time

    Work in an industry leading and person-centred allied health organisation - Culture of high performance, learning and excellence - Be a leader in customer service and relationship management **Administration Partner (Participant Experience)** **Employment Type - Full-time ongoing** **Salary - $32 - $39 per hour depending on experience** **Location -...

  • Customer Advisor

    22 hours ago

    Pakenham, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time, Permanent Part time **Region**: VIC- South East region **Branch Customer Advisor** - **Branch role in Pakenham**: - **Be supported to grow your career at NAB**: - **Learning is a daily part of the job**: - **Monday to Thursday 9-4.30 & Friday 9-5.30** Your job is just one part of your life. When you bring your skills,...

  • Customer Sales

    1 week ago

    Pakenham, Victoria, Australia Repco Full time $45,000 - $65,000 per year

    Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.Customer Sales & Service / Retail AssistantAbout the role:This casual role requires flexible availability over 7 daysA valid drivers licence is requiredAt Repco we want to ensure that each customer has a great shopping...

  • Sales Consultant

    2 weeks ago

    Pakenham, Victoria, Australia Brandt Tractor Full time $90,000 - $120,000 per year

    ARE YOU LOOKING FOR AN EXCITING CAREER OPPORTUNITY IN SALES? Brandt is a world-leading equipment dealer powered by iconic brands and unrivalled support. We are a global team with one shared purpose with dealerships across Canada, New Zealand, and Australia. Our mission is to enable our customers to succeed by providing practical and reliable equipment...

  • Sales Consultant

    6 days ago

    Pakenham, Victoria, Australia Brandt Tractor Full time $60,000 - $120,000 per year

    ARE YOU LOOKING FOR AN EXCITING CAREER OPPORTUNITY IN SALES?Brandt is a world-leading equipment dealer powered by iconic brands and unrivalled support. We are a global team with one shared purpose with dealerships across Canada, New Zealand, and Australia. Our mission is to enable our customers to succeed by providing practical and reliable equipment...

  • Sales Consultant

    7 days ago

    Pakenham, Australia TXO Systems Pty Full time

    **About Us** TXO, a collective of four brands including MMX, Lynx, and TEQPORT, is a global leader in sustainable telecom network solutions. Our vision: to be the world’s local partner for sustainable telecom networks, drives our commitment to the circular economy. We offer a full range of services to extend the life of telecom networks, from sourcing...

  • Customer Service Officer

    1 week ago

    Pakenham, Victoria, Australia Mesh & Bar Full time $60,000 - $90,000 per year

    About the role Mesh & Bar is seeking a dedicated Customer Service Officer to join our team in our Pakenham, VIC location. This full-time role will be responsible for providing outstanding customer support and ensuring customer satisfaction across all interactions. NOTE: This role is for a 1 year contract, replacing an existing role who will be taking...

  • Customer Service Officer

    5 days ago

    Pakenham, Australia Wall Street Full time

    Opportunity to grow and develop your career - Would suit entry level or someone with customer service experience - Be part of a fun and supportive team **T.C Boxes are expanding and looking for some outgoing and enthusiastic individuals to join their Customer Service team. If you know how to talk to people, can problem-solve and know your way around a...