Customer Experience Specialist

1 week ago

Sydney, Australia Talent International Full time

**Job Details**:
**Location**

**Salary**

$60000 - $75000 per annum

**Job Type**

Full Time

**Ref**

JO-
2208-560149

**Contact**

Carly Llorente

**Posted**

27 minutes ago

**Who we are**:
***
We're Talent, a leading tech and digital recruitment specialist, with a presence across 16 cities and a yearly revenue close to $600+ million, we're proud to still be independently owned and operated - and we still believe that being different is the key to progress.

This belief is why we've made a commitment to
_break from the pack_. We have the drive to do things better, reshaping the contractor experience.

We offer a fast-paced, fun and team orientated workplace that supports personal growth, and rewards loyalty and top performance. Talent was recently voted by Gallup as one of the
**TOP 40 places in the globe to wor**k and the only recruitment agency on the list
***

**What we need**

***
Our Melbourne Branch leads the way and has grown to over 40 consultants and 1200 contractors. We are seeking a Customer/Contractor Experience Specialist to act as the point of contact for new and existing contractors.

Your brand-new role will see you perform the following tasks:

- Act as the point of contact for Contractors providing exceptional customer service
- Work closely with Account Managers assisting them in ensuring compliance across all pre-employment screening requirements, including police checks, rights to work, finance certifications, insurances, and relevant position qualifications where relevant
- Produce timely reports such as Contractor extensions, new starters, and other ad-hoc reporting as required
- Maintaining OH&S processes and manage all associated processes
- In conjunction with Head Office, based in Sydney, assist with payroll processes or other contractor queries. Be first point of contact for Contractor liaison i.e., triaging queries regarding - timesheets, payroll, Engage etc
- General Office Management activities including organising Contractor and Staff events, ordering of stationery and office supplies

**Knowledge, skills, and experience**
- Sound organisational and administrative skills with a strong attention to detail
- Ability to learn and utilise CRM/databases
- High-level writing and communication skills
- Excellent interpersonal skills, with a polite and professional manner
- A team player who is self-motivated and shows initiative
- Excellent troubleshooting and problem-solving skills

***
This role suits a passionate, social and customer service focused individual with a willingness to develop relationships with people. No two days will be the same, you will have the opportunity to learn and develop your skills for a leading recruitment company offering the following benefits:

- Flexible working - work from home 2 days per week and 3 days in central CBD location, close to Southern Cross train station, plus an extra day off per month
- Free access to Gym and training sessions
- Lifestyle incentives and bonuses
- Annual conferences
- Fun, friendly, and supportive team culture

  • Junior Experience Designer

    2 weeks ago

    Sydney, Australia The Customer Experience Company Full time

    **What to expect**: Here at The Customer Experience Company we believe in making experiences better for everyone, including our team. Work with us to design innovative end to end experiences - from Strategic Design, Service Design, Digital, UX/UI Design to Delivery and Implementation. We value our people, create space for them to lead and innovate, and work...

  • Customer Experience Specialist

    3 days ago

    Sydney, Australia Give A Grad A Go Full time

    Salary between $60k - $70k + super (depending on experience) - Lots of social events plus an annual offsite. - $5,000 in additional tax benefits with salary packaging **Company Profile - Not for profit** This not-for-profit organisation are pioneers in the ticketing industry. With offices in Sydney, NZ, and the USA they are looking to grow their teams...

  • Customer Experience Specialist

    2 days ago

    Sydney, Australia Pet Circle Full time

    Dogs, cats, budgies and everything in between - pets deserve the world. They make us want to be better humans. That’s why we’ve made it our mission to build the most engaged and passionate community of pets and pet parents across the world. And we’re looking for talented team mates who can help us do it. Founded in Sydney, our team of 500+ pet...

  • Customer Experience Specialist

    3 weeks ago

    Sydney, New South Wales, Australia SharkNinja APAC Full time

    Join to apply for the Customer Experience Specialist (B2B) role at SharkNinja APAC1 day ago Be among the first 25 applicantsJoin to apply for the Customer Experience Specialist (B2B) role at SharkNinja APACPosition OverviewThe Customer Experience Specialist (B2B) will be responsible for providing Best in Class, high quality customer service by acting as the...

  • Customer Experience Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Inchcape plc Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:At Inchcape, we are a global leader in automotive distribution and retail, representing some of the world's most iconic vehicle brands. Our commitment to excellence ensures that we deliver outstanding customer experiences and operational efficiency across our supply...

  • Customer Experience Specialist

    3 days ago

    Sydney, New South Wales, Australia SharkNinja APAC Full time $60,000 - $80,000 per year

    Position OverviewThe Customer Experience Specialist (B2B) will be responsible for providing Best in Class, high quality customer service by acting as the contact point for our retail customers.Here are some of the EXCITING things you will get to do:Provide a high level of service and communication to key internal and external stakeholdersDevelop and grow...

  • Customer Experience Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Inchcape Full time

    About the RoleWe currently have three exciting Customer Experience Specialist opportunities across our Trivett Automotive Retail sites in Penrith, Parramatta, Castle Hill and North Shore. Reporting to the Retail Centre Manager and based at our Retail sites at any of the following locations: Penrith, Parramatta, Greystanes & North Shore, the Customer...

  • Customer Experience Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Inchcape Full time

    About the RoleWe currently have three exciting Customer Experience Specialist opportunities across our Trivett Automotive Retail sites in Penrith, Parramatta, Castle Hill and North Shore. Reporting to the Retail Centre Manager and based at our Retail sites at any of the following locations: Penrith, Parramatta, Greystanes & North Shore, the Customer...

  • Customer Experience Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Inchcape plc Full time

    OverviewAt Inchcape Australia, we're transforming car buying with brands like Subaru, Peugeot, Citroen, and Deepal. As part of our team, you'll provide a seamless digital sales experience for customers.Your RoleAs an Online Sales Specialist in our Business Development Centre, you'll manage customer inquiries, qualify leads, and guide customers through the...

  • Customer Experience Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Inchcape plc Full time

    OverviewAt Inchcape Australia, we're transforming car buying with brands like Subaru, Peugeot, Citroen, and Deepal. As part of our team, you'll provide a seamless digital sales experience for customers.Your RoleAs an Online Sales Specialist in our Business Development Centre, you'll manage customer inquiries, qualify leads, and guide customers through the...