Eligibility Team Leader, Ctp Claims

2 weeks ago

Sydney, Australia IAG New Zealand Full time

Create impact as an **Eligibility Team Leader, CTP Claims**

**Your Role**
The purpose of the role and your unique contribution is to support your team who technically assess injuries for permanent impairment and injury severity within legislation frameworks to ensure fair and reasonable compensation for injured persons. The role focuses on managing and supporting the successful implementation of the claims segmentation model, with an emphasis on efficiency and competency of team performance, working towards the goal of one team which centres on customer, capability, performance and quality of work.

Your leadership experience paired with your high attention to detail and ability to liaise and build relationships with different stakeholders will ensure your success in the role.

This is a **12 month max term** position to be based in - **NSW, VIC, QLD, ACT or SA**.

**About You**
- Extensive CTP claims management experience
- Experience in successfully leading and managing a team
- Workflow management
- Able to build and maintain service quality and excellence to achieve financial performance and service metrics
- Able to effectively build and manage relationships with business partners

**Applications close Tuesday 1st April 2025 at 23:59pm AEST.**

Joining IAG you’ll have access to a raft of benefits from across the Group:

- Boosted superannuation with 13% as standard
- Up to 50% off personal insurance, including home and motor insurance
- 5 myLeave days per year on top of annual leave
- Work from home and many more flexibility options with myFlex
- Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers
- Dedicated career growth programs, including the award-winning IAG Academy
- Discounts on every day and special occasion items
- A certified Family Inclusive WorkplaceTM
- employment type eligibility criteria apply

**ABOUT US**

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

Learn more about who IAG is here.

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